Customer Service

Zappos.com CEO -Tony

deliveringhappiness.com www.zappos.com
2,354,442 followers |

Seth Godin

Founder of Squidoo.com, author, blogger. This is a retweet of my blog.
179,327 followers |

Ted Coine

Business heretic. Happily-former CEO. Author & Speaker. Forbes Social Power Influencer ~ My follow-back policy: http://bit.ly/xTQUxS Note: I cannot read DMs.
134,428 followers |

Forrester Research

Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
127,716 followers |

Regillo Consulting

rEE-gill-oh, as an adjective: Willing to do whatever it takes to get the job done ability to ensure positive customer experience, delivering successful results!
101,892 followers |

Liz Strauss

Founder of SOBCon, social business strategist. It's only fun when it's brilliant strategy, high return, AND connects customers in a meaningful way. Google: liz
99,229 followers |

Marsha Collier

Prolific author 40 books: eBay & Online Customer Service, Forbes Top Ten http://bit.ly/x2gOc9, Inspiring speaker, #techRadio host, Founder #CustServ
51,444 followers |

Deborah Bravandt

Business Development, Customer Service Management and IT Solutions for a better, greener world.
49,620 followers |

Shep Hyken

Shep Hyken, speaker and New York Times best-selling business author - Helping companies deliver great customer service and AMAZING customer experiences!
32,664 followers |

Justin Flitter

Co-Founder of FLITTER - A studio for the social web. Husband to @JenCorbett @WeAreFlitter #Keepitblu
31,416 followers |

Jay Eskenazi

Website Psychologist @ Innovative Customer Experience Research firm specializing in UX Research. Tweets about tech, usability and other cool stuff.
26,377 followers |

Jonathan Bergman

CEO | Hire Well Now. Human Asset Advocate. Customer Experience & Employee Development Wiz. Pre-Employment Assessment Expert. Husband. Dad. Believer. Dang Lucky
21,117 followers |

thomasjowers

Thomas is my name, customer service and social networking is my game.
15,539 followers |

Kate Nasser

The People-Skills Coach™. Speaker, Trainer. Customer Service, Teamwork, Leading Change. MA Org. Psychology. Blog http://katenasser.com/articles. View footage
14,208 followers |

Natalie Petouhoff

SocialMedia Evangelist, UCLA Social Business Prof: http:/bit.ly/zF5Y5A /Consulting/Analyst / Margaret Mead of Tech! Being the change / http://linkd.in/LBDmpB
14,126 followers |

Brad Worthley

I am an Internationally acclaimed customer service, leadership & motivational expert who helps organizations create service cultures with our unique training.
13,136 followers |

Zappos.com

Here to provide the Zappos.com Customer Service Experience!
12,853 followers |

Ben Watson

Connoisseur of experience. Maker of digital. Player of music. VP & Marketer of @HootSuite.
12,697 followers |

Robert Bacal

Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers
12,438 followers |

eCustomer Satisfacti

e-customer-satisfaction.com. Build your company reputation by increasing your customers satisfaction rate. A unique review website that works.
12,171 followers |

Barry Gleeson

Business thought leader who seeks and shares emerging best practices particularly in topics related to people, customer service, marketing & sales productivity.
11,504 followers |

Jon Ferrara #sCRM

Pioneer & creator of CRM solutions, CEO - Nimble.com, Founder of GoldMine. Interests; Social Business, Customer Lifecycle, Acquisition, Enchantment & Retention.
9,637 followers |

Paul Greenberg

CRM and SCRM author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees
9,375 followers |

Get Satisfaction

We're in the business of building the best customer communities. Our team is available to answer questions M-F, 9-5pm PT. Also find us @GSFNStatus
8,659 followers |

Jen Kuhn

Speaker & BizCoach: mgt, employee & service combined to create experiences that impact your bottom line & your humanity.
8,521 followers |

CRM

CRM magazine, covering the CRM industry, 140 characters at a time.
8,090 followers |

Brian Vellmure

Consultant, Writer, Speaker, Executive -- Focus Areas: Social Business - CRM - Customer Experience, Acquisition, & Retention - Future & Innovation.
7,445 followers |

Steve Curtin

Customer service speaker, blogger and author (AMACOM Books, Spring 2013). Fan of exceptional customer service.
6,805 followers |

Fred Zimny

My blog www.serve4impact.com is about service design and service management . I used Twitter to share. And nowadays I use http://www.scoop.it/u/fred-zimny
6,784 followers |

Retail TouchPoints

Retail TouchPoints delivers cutting edge content to retail executives designed to improve the customer experience in the new world of cross-channel retailing.
6,635 followers |

Your Customers

The world's best thinkers on #sales, #marketing, and #customerservice from thecustomercollective.com and thesocialcustomer.com. Tweets from Paul, Site Curator.
6,571 followers |

Kelly Ketelboeter

Improving performance and results by creating memorable experiences that impact your bottom line and your humanity
6,570 followers |

UserVoice

Simple customer tools that help you do more customer support and get more feedback in less time. Because you don’t need more buttons to press.
6,408 followers |

Shawn Callahan

More than business storytelling; we're putting stories to work to improve engagement, embed values and creating strategic clarity. Do http://thestorytest.com
6,303 followers |

Chip Conley

Author & speaker at the intersection of business + psychology.
6,252 followers |

Becky Carroll

Author Hidden Power of Your Customers book, teach social media @ UCSD, NBC-SD SM Contributor, Founder Petra Consulting. Focus: SM, CRM, Cust Exp.
6,029 followers |

christopher carfi

marketing, customer experience, social media and community guy. senior strategist at ant's eye view (thoughts here are my own), blog at:
5,986 followers |

Michael Hinshaw

Digital Innovation, Customer Experience, Brand Strategy. Husband, Dad. Mountain Biker. Skier.
5,805 followers |

Arie Goldshlager

Director of Customer Experience Management at KPMG Management Consulting. The opinions expressed here are my own.
5,768 followers |

Munir Haddad

Designer of exceptional customer experiences, defeater of waste, defender of sustainable capitalism
5,369 followers |

CustomerThink

The global thought leader in customer-centric business management.
5,354 followers |

Scott McLaughlin

Proud Dad, Passionate Customer Activist & Consumer Profiler focused on taking great products to new places!. http://bit.ly/smclau http://bit.ly/nrgaus
5,053 followers |

very good service

Do you offer a very good customer service? We bring together award-winning companies, shops, online retailers, restaurants, hotels, blogs, agencies, websites...
4,911 followers |

Esteban Kolsky

follow me... follow me... follow me.... follow me... nope, nothing. oh well, I tried the subliminal thingie...
4,709 followers |

Dr Rick Goodman

consultant,father,motivational speaker on customer service,health care and leadership, internet marketer CLE programs and author of Living a Championship Life
4,697 followers |

Roy Osing

Executive, Blogger, Speaker, Coach, Advisor, Author: BE DiFFERENT or be dead - Strategy, Marketing, Sales, Customer Service, Leadership.
4,600 followers |

Bank Complaints

Helping you voice Bank Complaints #sucks #hate #bank #creditunion #complaint #horrible #worst #service #BankComplaints #Vendor #complaints
4,576 followers |

Michael Wu Ph.D.

Scientist: Gamification+Influence+Predictive Social Analytic+Cyber Anthropology+Social Network Analysis+Machine Learning+Community Dynamics. Follow me on G+
4,509 followers |

patientopinion

Share the story of your care and help make health care better. Every voice matters!
4,478 followers |

Michael McOmber

Customer Experience Expert-Create Customer Loyalty by viewing yourself through their eyes.
4,357 followers |

♬ Eric Snyder ♬

Retired HR Exec. Interested in diversity, calendars, freecycling, peak oil, environment, genealogy, fungi!
4,294 followers |

MyCustomer.com

News and advice on customer relationship management, customer service and social CRM, managed by @neilcdavey.
4,159 followers |

CustomerManagementIQ

#Customer Management IQ is an online community featuring articles, podcasts, videos from experts on Call Center Mgmt, Customer Service, FCR, AHT, IVR & more
4,022 followers |

Bruce Temkin

Customer Experience Transformist and Chair of the Customer Experience Professionals Association (CXPA.org)
3,887 followers |

Michele DGracia

Looking for more and more ways to shop for free. Want to know about mystery shopping? I'm the real deal with 25 years experience I'll share with you.
3,869 followers |

Bob Thompson

CustomerThink founder, passionate about customer-centric business (CRM, CEM and Social Business).
3,611 followers |

Richard Natoli

VP of Account Mgmt at PC Helps Support. Interests in Sales, Service, and Business. (& Fishing) #UsGuys #ProfServ #B2BChat #Custserv Tweets are my own.
3,549 followers |

Wim Rampen

Customer driven Marketing & Service Innovation | Value Co-Creation | Service Dominant Logic | Manager @ OHRA / Delta Lloyd Group | opinions are my own
3,529 followers |

Barry Dalton

Customer service, loyalty, CRM, SCRM and technology stuff. My hope is to add value and never stop learning
3,447 followers |

maz iqbal

Reflections and provocations on life, business & the customer. My commitment: broaden horizons; unchain hearts; and co-create a 'world that works'.
3,320 followers |

CRMMagic

Bill Walker is the President of PYA Solutions, a company that specialize in customer relationship management, sales process design, creation & implementations.
3,244 followers |

Jeanne Bliss

Customer Crusader. President, CustomerBliss. Author, Chief Customer Officer and I Love You More Than My Dog
3,206 followers |

Customer Service

Shoppers get answers to your customer service complaints directly from thousands of businesses that use MeasuredUp.com to reply to consumers
2,976 followers |

Bill Campion

Father, Husband, Kenexan, Speaker / Customer Service Evangelist
2,900 followers |

Chad Mckinney

2,898 followers |

Russel Lolacher

Communications pro with a social soul, #PR lover, blogger, Car-aoke connoisseur and #custserv nut. Co-host of Getting Engaged http://bit.ly/9I0khE
2,897 followers |

Kristina Evey

Customer Experience Queen, Customer Service Speaker & Trainer, Fitness Fanatic to balance Foodie, Wine, Chocolate & Coffee Lover, Wife, Mom,& Lover of Life.
2,885 followers |

Write The Company

A consumer humor blog that keeps companies honest, right down to the letter. Creative Consultant for customer service training, concepts, copy & correspondence.
2,681 followers |

Sarah Gore, Stance

Taking a strong STANCE on the Customer Experience. Creating sparkpoints that inspire. Dining in Denver's best. Cooking clumsily at home.
2,656 followers |

Lisa Brazelton

TCP is a full service training coordination company with a keen focus on customer satisfaction and quality.
2,625 followers |

Annette Franz

Tweet about #cxo, #voc, #custserv, #empexp, #mrx, #leadership. Also tweet at @cxjourney (http://cxjourney.blogspot.com/). Connect with me on LinkedIn.
2,598 followers |

Jim Sproat

Ideas Software; Customer and Employee Consultation; Ideas generation; loyalty and recommendation surveys management.
2,452 followers |

GILES

Online dating experts will tell you that having a great photo on your profile is the key to attracting the quality singles you want to meet!
2,278 followers |

Mila D'Antonio

Managing Editor, 1to1 Media and Customer Strategist. Expert of customer experiences via multichannel marketing, social media, channel sales, customer service
2,275 followers |

Dean van Leeuwen

Futurist, thought-provocateur, international speaker on a quest to stimulate debates on the future world of work. Lover of cycling, coffee, cheese and good wine
2,254 followers |

Andy Pritchard

President & CEO of ThoughtBurst, a strategic consulting firm specializing in Customer experience, Social media response, Contact center assessment, Social CRM
2,196 followers |

John Todor

Focused on MindShift Innovation – getting executives, employees & organizations to embrace the possibilities brought on by change & innovation – adapt & thrive!
2,148 followers |

Chris Reaburn

fulltime husbandfatherfriend, servicemarketer, studentobserver, sarcasmoblaster
2,073 followers |

Marco Houthuijzen

Pray that I never become your competitor's secret weapon. #Custserv, #CEM, #HR, #Lean, #marketing, #socialmedia, #entrepreneur, #Nepal, #whisky, #CRM, #CCO
2,049 followers |

Spoken Communication

Enterprise cloud platform for contact centers using Avaya and Citrix technology. Total #custserv and #speechrec #ivr geeks. (@heidimiller Tweets here)
2,032 followers |

Colin Shaw

Best-selling author of 4 books on Customer Experience. Founder & CEO, Beyond Philosophy, world pioneers in Customer Experience. Family man and Luton Town FC fan
1,849 followers |

Jed Langdon

Passionate about Customer Experience, Learning & Development, Marketing & Photography. #PlymTU co-organiser
1,846 followers |

Nick Marsh

Design director at Sidekick Studios. Changing the world one awesome product at a time. Also dad. Also bikes are fun.
1,777 followers |

William Murray

Prof of Business & Tourism @MSVU_Halifax. Love engaging w/ students, speaking, & writing. Driven to humanize service & business experiences. “Put People 1st!”
1,746 followers |

PeopleMetrics

Helping businesses take the best actions to engage and secure customers. Tweets by Marketing Manager, Janessa Lantz.
1,738 followers |

Vovici

Vovici is the leader in Enterprise Feedback Management (#EFM) delivering solutions for #VoC, #VoE, #mrx, and #custserv.
1,721 followers |

Mark Turner

Blogger and writer on all issues customer service and experience and director of the Index of Customer Experience.
1,705 followers |

Ben Drury

Obsessive about customer experience & organisational culture. The man behind http://www.twistan.com & http://www.lifeklips.com. All round nice fella! :)
1,672 followers |

Jay Baron

Tech support rep, gamer, MIDI meddling fool. Doing the work/life balance with the lovely @action_wife and our amazing #action_baby. Family is everything!
1,668 followers |

Patrice Fleurquin

Founder @GrowthStories service innovation & optimisation agency | Creating remarkable customer experiences across all touchpoints | E-commerce & e-business pro
1,662 followers |

Tim Sanchez

Getting down to the business of customer experience. DeliverBliss.com
1,653 followers |

Different

Different: Australia's largest Experience Design firm, dedicated to increasing reach, retention and efficiency by designing products & services customers love.
1,627 followers |

Doug Shaw

Credo. Flow beats worklife balance. Productive beats busy. Together beats apart. Listening is hugely underrated.
1,569 followers |

Impact Learning

#CustServ and #Sales training solutions provider specializing in communication skills and leadership development. TSIA strategic partner and CompTIA partner.
1,533 followers |

Greg Levin

Customer care blackbelt, bad boy, pundit and parodist. Oh, and now a published novelist.
1,522 followers |

Frank Ramblings

Proud Catholic, social media nerd, podcaster, musician, blogger, New Yorker & Community Manager @LikeableMedia. I'm all about The Beatles, Superman & Star Wars!
1,511 followers |

bart de craene

dad of 2 wonderful kids, husband to a fantastic wife, customer experience advocate, avid runner and bass player.
1,499 followers |

mike hohnen

Service Management Specialist I assist,encourage & challenge individuals to become the best possible version of themselves,and as a result deliver great service
1,495 followers |

Linda Ireland

Owner-partner @AveusLLC. Author of Domino. Help leaders boost profit by using customer experience. Help cool non-profits make a difference; try to do same.
1,458 followers |

James Sorensen

Reader of great customer experiences, quality systems, process improvement, ISO, Green, Apple, leadership, #custserv
1,431 followers |

Greg Beavers

Customer Service Advocate. Committed to improving the client experience in regional banks, community banks and credit unions. #custserv
1,418 followers |

Jim S Miller

President, Prime Performance; Customer Experience Consultant; Financial Service Industry Lifer; Avid Reader
1,414 followers |

Kevin Stirtz

I'm walking 1500 miles in 2012. When I'm not doing that I'm an SEO consultant, an author, a speaker, a husband, an uncle, a foodie and more.
1,373 followers |

Hy.ly

Convert Facebook Fans to Leads.
1,357 followers |

Steven Di Pietro

Turning Customer Service into Revenue. Speaker, Author, Trainer and founder of a Mystery Shopping Company.
1,334 followers |

Stuart

Stuart Harris, helps Call Centres improve Sales, Customer Service and Management Performance. http://www.facebook.com/#!/drivetraining
1,330 followers |

Customer Service

1,315 followers |

Paul Hopkins

Working in the arena of customer experience. Developing a customer relationship blog.
1,290 followers |

The Customer's Shoes

Paving the way to great customer experiences...together. Tweets managed by a variety of the team!
1,286 followers |

Chris Zane

Founder & Pres @ZanesCycles | Author, Reinventing the Wheel: The science of creating lifetime customers | #CustServ Obsessed | Mentor @theYEC | Speaker
1,276 followers |

Better Customer Svce

Author, If It Wasn't For The Customers I'd Really Like This Job, Perfect Phrases For Customer Service, Defusing Hostile Customers Workbook. SoMuchMore
1,272 followers |

Lauren Ivory

@Hyperisland graduate currently @WINTR_US. Co-creator of @publichouse_mcr and @hyperactivelab. Excellent at terrible trivia.
1,264 followers |

Aimee Lucas

A fan of sports, sunshine, exceptional customer experiences and marathoning to find a cure
1,263 followers |

David Sneider

Christian / Husband / Father / Fisherman / American Family Insurance Agent
1,243 followers |

Brock Patterson

Author/Speaker/Difference-Maker: inspiring others by connecting education and business. #MLB fan
1,231 followers |

Customer Experience

Customer experience management gems. Expectations to transaction to ownership. Observations and research.
1,213 followers |

Richard R Shapiro

Customer Retention expert; founder of The Center For Client Retention / author of The Welcomer Edge: Unlocking the Secrets to Repeat Business #custserv #retail
1,205 followers |

Rob Markey

Co-author of The Ultimate Question 2.0. Bain Partner. Leader of NPS Loyalty Forum.Passion: earning the enthusiastic recommendations of customers and employees.
1,189 followers |

Bob O'Brien

Working with retail to deliver exceptional customer service. Create greater value for customers, have more fun, AND grow your business!
1,122 followers |

Jez Hunt

Relationship marketing expert, group mentor, strategist, author & perpetual learner - Passionate about fast business improvement & excellent Customer Service
1,087 followers |

Lisa Ford

Author and Hall of Fame Speaker, helping audiences keep customers loyal and deliver exceptional experiences
1,081 followers |

Matt Jury

Focused on I.T. & the customer service experience. Remember when technology was simple? Me neither. Let's work on that. #custserv #edtech
1,059 followers |

What Women Think

Writer, speaker, observer, entertainer, fearless humourist. Founder of What Women Think, which surprisingly, is about what women think...#whatwomenthink
1,056 followers |

Laurent MELLAH

#Technology #Customer #Service #Management #Consultant ( #CustServ, #SAV, #Lyon, #France). Profit. Loyalty. Leadership. Innovation. #AFSM and #CFSMI president.
1,050 followers |

Lior Arussy

A message to challenge your thinking about customer experience, customer centricity and excellence performance
1,049 followers |

Brad Cleveland

Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus- help executives reshape services.
1,022 followers |

Eric Jacques

New Democratic Party of Canada / Nouveau parti démocratique du Canada Riding association president for Brossard - La Prairie
1,011 followers |

Customer First UK

Customer First UK is the awarding body for Putting the Customer First ® - the National Standard for Customer Service.
934 followers |

Debbie Szumylo

Experience Design Specialist @deluxeknows. Sassy innovator of #custexp #loyalty Mom of 2 kids, 2 dogs,1 cat & wife of charming fella.
933 followers |

Andrew Maher

Helping companies to own their own digital futures. Mission: fix CustExp for corporations by 2020! Social Media Locomotive Alle Tweets sind meine Meinung
930 followers |

Allegiance, Inc.

Listen to the voice of your customer. Engage7: insights, social media, text analytics, surveys. Close the loop, increase retention, grow engagement & revenue.
929 followers |

Rule #1 = The Client

Spank 'em with your wallet! Biz Lesson: ~ NO CUSTOMER IS WORSE THAN.... ‘NO CUSTOMER’ ~ Vent about the worst, but praise the best customer service
907 followers |

Andy Hanselman

Developing 'Remarkable' businesses by 'Thinking in 3D'! A Dramatically and Demonstrably Different approach to competitiveness, culture & customer relationships
900 followers |

theCustomerAdvocate

Free customer service training and tips.
894 followers |

STELLAService

Why wouldn't you want to shop on sites with better customer service?
857 followers |

Dawna MacLean

Passionate about creating profits with purpose. Focused on creating shared value & rich customer experiences.
839 followers |

Joakim Thörn

Passionate onliner, speaker, dedicated customer service geek 15+ years. Helping companies deliver great customer service and amazing customer experiences!
805 followers |

Kelvin Smith

I help people & businesses to 'Grow Sales NOW', author of 'Acquire the Secrets to a Sales Competitive Advantage'
793 followers |

Denyse Drummond-Dunn

New breed of marketer catalysing global companies to improved customer, consumer & client centricity using creativity, IT expertise & cultural sensitivity
792 followers |

NACCM

NACCM balances practical content, reinvigorating experiences, and inspiring keynotes-while stressing the the customer at the center of every business decision
776 followers |

Jackie McClure-Costa

Client Services Exec at Distributech Inc. - Love what I do & work with a great team. Married & have 2 beautiful girls that keep me very busy!
751 followers |

CXPA

CXPA is a global non-profit organization positioned to guide & enhance the growing field of customer experience management.
742 followers |

Erik Posthuma

MP@ Antics - Digital Creative Agency (@_Antics) - Singapore office. Designing shareable & remarkable experiences. http://j.mp/blgep
741 followers |

Mark Turner

Index of Customer Experience (ICE) is an innovative cross channel customer research and branding programme for the UK's online multichannel retailers.
737 followers |

Joe Rawlinson

e-Commerce Product Manager by day. Customer service advocate, blogger, and entrepreneur all the time. See more thoughts at http://returncustomer.com
718 followers |

Dennis Snow

Customer Service Keynote Speaker, Formerly with the Disney Institute, Business Author
699 followers |

SynGro Limited

SynGro is a world leader in enabling large organisations to increase their customer loyalty using Voice of the Customer programmes.
688 followers |

Richard Gans

Interactive Marketing Specialist, Social Channels @ Forrester Research and customer experience advocate.
681 followers |

Christophe Van Bael

Social Media and Internet Marketing Consultant. Particularly interested in customer experience management and inbound marketing.
678 followers |

Terrie Rolwes

Passionate & dedicated to advocating WoW Customer & Patient Moments. Share your WoW favorites. Let's start the conversation - what is the expectation of WoW?
673 followers |

Andrew McFarland

Passionate about Customer Experience... Not a Cost, but a business INVESTMENT with real RETURNS!
668 followers |

Daryl Choy

Researcher: touchpoint | experience | customer first | employee always | brand forever | profitable sustainability
648 followers |

Phil Verghis

Unlocking Customer Capital for clients around the world
635 followers |

Ian Bach

Interaction designer living somewhere between digital and physical... and London. Music, travel and afternoon sun.
635 followers |

Customer Strategy

Agenda-setting online magazine offering practical customer service insight and bringing together customer-focused professionals
629 followers |

Amanda Kaufmann

lover of travel, music, all things NYC, pottery, beer and customer engagement. owner of my tweets.
627 followers |

Customer Thermometer

Fabulous stuff for the service-obsessed from Customer Thermometer, the founders of the 1-click customer satisfaction survey.
603 followers |

Jon

Mindshare helps companies improve operational excellence, foster consumer satisfaction, and build customer loyalty through capturing the voice of the customer
579 followers |

Jordy Leiser

Entrepreneur. Colorado guy in the NYC. Co-founder/CEO of @STELLAService. Don't sip.
575 followers |

Andrew Gillespie

Guest Services Manager for Four Seasons Hotels and Resorts. Interested in social media, customer service, contact centres, travel and tech.
562 followers |

ClienteerHub

Sharing the 'how' of Customer Experience
552 followers |

Martin Howe

Consultancy services for Health & Social Care sectors,runner,cyclist & holiday let- Craiglure!
536 followers |

Russ Hatfield Jr.

The Customer Experience! Service Matters! Differentiate through Service!
532 followers |

Andi Jarvis

Expect marketing, media & sport. Little bit of politics. Part-time entrepreneur. Never knowingly funny. Always right.
506 followers |

Andrew Harbourne-Tho

Interested in Customer Experience Mgt, Innovation, Strategy & disruption, Change Mgt, Telcos & Scuba Diving. Especially the latter. Andrew Harbourne-Thomas
495 followers |

GrowthStories

Service innovation & optimisation agency.Designing and creating remarkable customer experiences across all touchpoints (web, POS, call centre, retail, ....)
460 followers |

Social Dynamx

A cloud-based platform for social customer care, purpose-built for the demands of high-volume contact centers and customer service environments.
452 followers |

Artificial Solutions

Artificial Solutions builds the world's most humanlike, intelligent and capable virtual assistants, available on any platform, in any language, anywhere.
452 followers |

Kelsey Dowd

Any closet is a walk-in closet if you try hard enough.
425 followers |

RiverStar

Customer Experience Software for Enterprise Contact Centers & Contact Center BPOs. Agent Desktop, Web Self Service, Soc Monitoring & Engagement, & BPM Tools
405 followers |

Robert Spector

Robert Spector Consulting: the world’s authority on customer service excellence and @TheNordstromWay. Tweets by RSC team. info@robertspector.com #custserv
403 followers |

Teemu Sorvisto

Mobile enthusiast - Nokia, Windows Phone, iPhone, Android. Customer Experience, Marketing and Developer Business professional. Photography hobbyist! London, UK
383 followers |

Laurence Body

Your daily fix of CX and CEM news to help you to deliver WOW through senses and emotion & to design memorable experiences. Tweets are my own : enjoy !
379 followers |

Geert Martens

Consultant | Speaker | Competence leader | Experience Creator ||| Passionate about customer experience, my wife Ine & 4 year old son Quinze
365 followers |

Walker Information

Walker is a consulting firm specializing in customer strategy. We provide tailored solutions to help companies achieve their business objectives and grow value.
354 followers |

Always Inspiring!

We work with companies in Mexico who want to develop loyal relationships that impact on the productivity of their employees and their customers’ experience.
353 followers |

Guy Letts

Founder of CustomerSure. Enthusiastic about customer service and the software industry. Closet Luddite.
352 followers |

Tom Wynne-Morgan

Currently peddling my wares as a service designer with @hereatengine Co-organiser of @alterfutures Thoughts are my own
323 followers |

Guy Auger

Skier, Mtn Biker and poor Golfer(but its fun!) Master in customer experience, engaging speaker, dedicated to NPS for SMB. “If it’s IMPORTANT-MEASURE it”
300 followers |

Aveus

We help leaders create change that pays. Strategy, customer experience, performance chain excellence. We’re all facing change. Let’s make it worth it.
294 followers |

talkcoach customers

We help customer facing staff deal effectively and confidently with individuals with communication disabilities or difficulties.
242 followers |

Bill Self

Customer 3D: Beyond business-as-usual for customers.
238 followers |

Customer Engagement

Ideas, links and notices from cScape's Customer Engagement Unit (CEU)
233 followers |

Red_Bone ®

Proud Cherokee ~Animal lover~ Mom~NCCU Eagle ~ Make up artist~ Customer Service Guru~ Can't is not an option!
223 followers |

Constant Crowd

Customer Engagement Experts. We help you define, develop & integrate ways to more effectively interact with your customers.
222 followers |

cp2

Improve the experience delivered to customer. We deliver compelling results that are simple, straightforward solutions unique for your brand.
205 followers |

Robert Johns

Winner of 2006 International Customer Service Professionals (ICSP) Award by meeting world's best practise in customer service.
198 followers |

Vivian Blade

Lean Six Sigma MBB & Customer Experience / Service expert helping companies uncover the revenue & margin they're ignoring today.
182 followers |

SL

Customer Advocate, Technologist, Culture changer, Community Builder, communicator, networker, connector, yoga enthusiast and good mate
182 followers |

Philip J. Sherman

Frustrated Customer Service?Have you ever been misused or lied to as a customer. Now is your opportunity to let people know at www.CustomerServiceComplaints.org
180 followers |

Linda Pitt

Technology public relations and marketing professional
179 followers |

Lina Gonzalez

CS Manager @LearningToday Love purple, my fav quote is: People will forget what you said, will forget what you did, but will never forget how you made them feel
177 followers |

Andrea Tibaduiza

Customer Service, Leadership, Sales. My purpose is to share my knowledge and experience with our industries.
173 followers |

EffectiveExperiences

Effective Experiences is a Customer Experience service company - Effective Experiences accross all your touchpoints.
168 followers |

Conga Consulting

We are a collaborative agency that helps your business achieve Customer Alignment - when your values & brand promise align with your customer's expectations.
158 followers |

Q-matic

World leader in Customer Flow Management (CFM), real-time, on-location customer intelligence & management information and valuing customer time.
155 followers |

Larry Irons

Customer Clues (Cclues) provides consulting services to design, develop, and manage product and service experiences that people enjoy.
153 followers |

Retention to Detail

Analyzing customer experience, customer service, employee behavior..Building brands the right way...
139 followers |

Growler Design Ltd

From understanding your foundations and aspirations to helping create the right exposure, it’s our job to get your image and marketing messages working for you.
136 followers |

ExcellenceExpert

Promoting excellence in all things - specifically customer service. Changing the world, one tweet at a time.
112 followers |

ariel sj

Bucknell student & STELLAService intern
101 followers |

Rikke B E Knutzen

Servicedesigner with a strategic heart and a passion for making a difference for users, companies and organizations through user centered innovation.
101 followers |

James Rose

Building outstanding service cultures for sustainable profit
97 followers |

stephen harland

Hopes to see customer and employee friendly cultures invade more of Australia's companies.
96 followers |

Michael Starr

Customer Experience Consultant
94 followers |

Ceatro Group

Ceatro helps organizations better understand their customers and design/redesign better experiences, services, and products; Lead principal: Cynthia White
71 followers |

Claire Coulson

Passionate about improving the customer experience in retail. Easy, right?!?
59 followers |

CustomerLetdown

Unbridled Customer Let Down stories
49 followers |

Customer Experience

UK Customer Experience Conference at Edinburgh International Conference Centre (EICC) on Tuesday 4 October, 2011.
48 followers |

APCSC

The Customer Relationship Excellent (CRE) Awards has recognized many industry leaders and professionals for their customer centric service innovation.
46 followers |

Twistan Shout

Twis~tan (n) - a mobile customer service application that lets you shout at organisations the easy way! (Join us on our customer service crusade!)
44 followers |

Marie K. Daniels

Focused on organizational leadership; customer experience; corporate culture; and building successful teams.
42 followers |

CaptainCustserv

Enhancing the world of Customer Service, one painfully obvious tweet at a time..!
33 followers |

Customer Inside

Customer-fuelled business growth solutions
32 followers |

John Burns

John is a corporate trainer for Customer Skills, LLC. An energetic, fun, but deadly-serious trainer, speaker and consultant.
31 followers |

Scott Allen

Speaker/Motivator/Business Coach and Trainer/ Passionate about Delivering Results The Right Way/ Focus - Delivery of Great Customer Service!
27 followers |

Get Me The Manager.

Exposing the worst customer service around, particularly in London. Tweet us your stories of bad service and we'll share them with the world.
24 followers |

Customer Excellence

Nothing is important than providing Excellent Customer Service
23 followers |

Andi Lyn

Welcome! The self annointed Customer Service Czar is in the building. Watch while I examine the art of the customer experience and consumer affairs.
9 followers |

Rajat Chawla

Customer Centric Leadership & Innovation Consultant. Passionate about facilitating positive transformations in organizations and its people.
5 followers |

Fider & Olio

Do you rate customer service or care how you treat your people? You should, after all without them there is no business. Time to think differently.
4 followers |

OneMinCS

2 followers |

Curated by Ben Drury

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