Cscx

Zappos.com CEO -Tony

deliveringhappiness.com www.zappos.com
2,354,614 followers |

richardbranson

Founder of Virgin Group: @virgin
2,117,387 followers |

Chris Brogan

President, Human Business Works. More? http://bit.ly/cbbio . contact: http://chrisbrogan.com/contact
209,636 followers |

Daniel Pink

Author of: Drive, A Whole New Mind, The Adventures of Johnny Bunko, & Free Agent Nation
186,994 followers |

Brian Solis

http://en.wikipedia.org/wiki/Brian_Solis
135,506 followers |

Ted Coine

Business heretic. Happily-former CEO. Author & Speaker. Forbes Social Power Influencer ~ My follow-back policy: http://bit.ly/xTQUxS Note: I cannot read DMs.
134,454 followers |

Michael Hyatt

Author, Platform: Get Noticed in a Noisy World. Chairman, Thomas Nelson Publishers. Husband and father to five daughters.
124,693 followers |

Scott Stratten

Author, Speaker and kind of a big deal on a fairly irrelevant soc media site which inflates my self-importance.
122,570 followers |

Jeremiah Owyang

Industry Analyst (aka Catalyst) at Altimeter Group. Some tweets publish on timer. How I use Twitter http://bit.ly/LK0i
104,862 followers |

Liz Strauss

Founder of SOBCon, social business strategist. It's only fun when it's brilliant strategy, high return, AND connects customers in a meaningful way. Google: liz
99,246 followers |

Anita Campbell

Tweets from the Small Business Trends community and its CEO, Anita Campbell. Author of @VisualMktgBook. A Forbes Top Influential Woman for Entrepreneurs.
81,320 followers |

BrianTracy

Professional Speaker, Author, Business/Life Coach, Sales Trainer. CEO of Brian Tracy Internationalâ„¢
80,367 followers |

Chris Guillebeau

Author of The $100 Startup (100startup.com). Visiting every country in the world. Self-employed for life.
77,505 followers |

Charlene Li

Founder, Altimeter Group. Author, Open Leadership. Co-author, Groundswell. Spouse, mom, daughter, sister.
67,568 followers |

Tom Peters

author, speaker, professional agitator, labeled the Red Bull of management thinking
58,996 followers |

Julia Roy

Freelance consultant & @workhacks cofounder. Digital media, productivity & geek culture is my game. Striving to be an innovator, leader & better person everyday
55,673 followers |

Jason Falls

Jason Falls thinks a lot. And shares. Sometimes it's useful even.
54,276 followers |

Marsha Collier

Prolific author 40 books: eBay & Online Customer Service, Forbes Top Ten http://bit.ly/x2gOc9, Inspiring speaker, #techRadio host, Founder #CustServ
51,457 followers |

John Moore

Founder and CEO of @GovInTheLab and @CitizensLab, trying to bridge divide between citizens, politicians, and govies. Politics, open gov, human rights.
47,204 followers |

Shelly Kramer

Marketing/brand strategist, idea generator, digital content magician, scribbler, information junkie. Luv MilkDuds+Beer. Member of Oversharers Anonymous.
46,253 followers |

Olivier Blanchard

Pray that I never become your competitor's secret weapon. Author of 'Social Media R.O.I.'
42,916 followers |

Mitch Joel

President of Twist Image. Marketer. Speaker. Author. Media Hacker. Blogger and Podcaster of Six Pixels of Separation. New book - CTRL ALT DEL - out soon.
36,800 followers |

Mike Henry Sr.

Interested in applying Christian principles in business and making a difference through relationships. Founder, Lead Change Group Leadership Teamwork Christian
36,203 followers |

Justin Flitter

Co-Founder of FLITTER - A studio for the social web. Husband to @JenCorbett @WeAreFlitter #Keepitblu
31,418 followers |

Conversation Agent

Strategist. I work with brands to identify/create Meaningful Actions; advocate for Marketing that Makes Business Sense. http://bit.ly/bestrategic
31,406 followers |

Axel Schultze

CEO @ #XeeMe, Helping evolve people's social presence. Also chair @ Social Media Academy - Working on #DA12social - love sailing http://XeeMe.com/AxelS
27,330 followers |

Rohit Bhargava

I write a blog about influential marketing. I work at Ogilvy. I have a personality. My new book called Likeonomics is out NOW! www.likeonomics.com
23,717 followers |

edwardboches

Chief Innovation Officer, @mullenunbound; CMO and board member @Springpad; Lecturer @ BU College of Communication; founder @nextgreatgen; creator BrandBowl
22,638 followers |

Dan Martell

Canadian living in San Francisco. Founder of http://Clarity.fm. Co-Founder of @Flowtown (Acquired '11). Mentor @500 @theC100. http://angel.co/danmartell
21,567 followers |

Johan V du Toit

I major on customer experience management. Based in Normandy, France, I consult for Cincom internationally. #CEM #CustSERV - Opinions expressed are my own.
21,416 followers |

Scott McKain

#1 bestselling author and Hall of Fame speaker is specialist in helping organizations and professionals distinguish their client experience to create loyalty.
19,699 followers |

Justin Levy

Head of social media at @CitrixOnline. Author, Facebook Marketing. Productivity-nerd. Foodie. Dog lover. Red Sox, Patriots & Celtics fan
18,350 followers |

Sally Hogshead

I make you more fascinating. Author of FASCINATE and creator of the personality test HowToFascinate.com. All my tweets served w/ tangy slap of inspiration.
18,189 followers |

Josh Bernoff

Coauthor of Groundswell, Forrester analyst
16,659 followers |

Frank Eliason

Formerly @ComcastCares, here I'm simply Frank. Author of @YourService, SVP of Social for Citi & board member for @BBB_US & @Socap. Thoughts here are my own.
16,071 followers |

Mike Myatt

#Leadership advisor to CEOs and Boards, author of Leadership Matters, Forbes Contributor, Happily Married, Loving Father & Grandfather.
15,403 followers |

Matthew G Trifiro

Building the marketing engine for Salesforce Desk.com. Loving my family. Listening to live music. Exploring the world through food.
15,023 followers |

Sallie Burnett

Loyalty Marketing Expert. CRM and Social Media Consultant. Professional Speaker. Helping you: engage, keep and grow your customer relationships.
11,195 followers |

Delivering Happiness

Born as a book, Delivering Happiness is now a company with a mission to connect people & ideas around the world to spread & inspire happiness.
11,043 followers |

Jon Ferrara #sCRM

Pioneer & creator of CRM solutions, CEO - Nimble.com, Founder of GoldMine. Interests; Social Business, Customer Lifecycle, Acquisition, Enchantment & Retention.
9,641 followers |

BrainTraffic

A content strategy firm. Home of @confab2012, @halvorson, and http://contentstrategy.com. We like you.
9,568 followers |

Paul Greenberg

CRM and SCRM author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees
9,375 followers |

Jen Kuhn

Speaker & BizCoach: mgt, employee & service combined to create experiences that impact your bottom line & your humanity.
8,519 followers |

Roy Atkinson

Sr. Writer/Analyst by trade | I tweet about customer service (#custserv); #leadership; #ITSM, #IT and #tech; Saab cars; #golf | Tweets are my own.
8,476 followers |

barrymoltz

Getting Small Businesses Unstuck, Recovering Entrepreneur-holic, Author, Speaker, Consultant who loves technology, martial arts and vintage cars
8,342 followers |

Brian Vellmure

Consultant, Writer, Speaker, Executive -- Focus Areas: Social Business - CRM - Customer Experience, Acquisition, & Retention - Future & Innovation.
7,448 followers |

Steve Curtin

Customer service speaker, blogger and author (AMACOM Books, Spring 2013). Fan of exceptional customer service.
6,801 followers |

Marilyn Suttle

Author, Personal and Professional growth, emotion management expert. Follow me on twitter for happy relationship tips for work and personal life.
6,761 followers |

Clay Hebert

Entrepreneur. Optimist. Nomad. Seth Godin MBA grad. Founder of @spindows and Tribes Win. Co-founder of @workhacks with @juliaroy.
6,625 followers |

Jackie Huba

Co-author, Creating Customer Evangelists, Citizen Marketers, Church of the Customer blog. Pittsburgh Steelers fan
6,618 followers |

Kelly Ketelboeter

Improving performance and results by creating memorable experiences that impact your bottom line and your humanity
6,570 followers |

Stan Phelps

The longest & hardest 9 inches in marketing... is the distance between the brain and heart. Experience Architect, Speaker, Author 'WYPG?' CSO @SynergyEvents
6,332 followers |

Becky Carroll

Author Hidden Power of Your Customers book, teach social media @ UCSD, NBC-SD SM Contributor, Founder Petra Consulting. Focus: SM, CRM, Cust Exp.
6,033 followers |

christopher carfi

marketing, customer experience, social media and community guy. senior strategist at ant's eye view (thoughts here are my own), blog at:
5,985 followers |

Michael Hinshaw

Digital Innovation, Customer Experience, Brand Strategy. Husband, Dad. Mountain Biker. Skier.
5,805 followers |

Arie Goldshlager

Director of Customer Experience Management at KPMG Management Consulting. The opinions expressed here are my own.
5,770 followers |

glenstansberry

A Web Developer, Blogger, and Jackalope Enthusiast
5,563 followers |

Rohn Jay Miller

I'm Strategic Planner + Group Account Director for SapientNitro in Minneapolis. We're the largest US digital agency. Find us at www.sapientnitro.com
5,509 followers |

Stephanie Thum

Former law firm Client Relations Dir. w/healthcare comm background. Focused on client experience, feedback, teams + org development. Zumba, Steelers!
5,363 followers |

Mark Hurst

Founder of Creative Good, host of the Gel conference, creator of Good Todo (on Web, iOS, & Android), and author of Uncle Mark guides and Bit Literacy.
5,232 followers |

Andy Wibbels

Dir of MarCom @keas in SOMA-bubble in SF. Author of Blogwild. Gay Hoosier Taurus INFJ ex-playwright pianist gymbunny.
5,137 followers |

Jeffrey Henning

Entrepreneur & blogger. Chief marketing officer of Affinnova. Enterprise Feedback Management pioneer. Market researcher. Proud father of 5.
5,103 followers |

Jeannie Walters

Customer experience leader/student; fascinated by social media; working mom; friend to great thinkers
4,726 followers |

Jen Grant

Digital PR for Microsoft w/ @WaggenerEdstrom. Crafter. Traveler. Greek-Irish. Love me some red wine, dirt roads + horses.
4,721 followers |

Esteban Kolsky

follow me... follow me... follow me.... follow me... nope, nothing. oh well, I tried the subliminal thingie...
4,708 followers |

Joseph Michelli

NY Times #1 Bestselling Author of The Zappos Experience, The Starbucks Experience, The New Gold Standard, & Prescription For Excellence. Consultant & Speaker
4,698 followers |

Mitch Lieberman

A problem solver and thinker; Customer Service, Customer Experience, Contact Centers (Sword Ciboodle) CRM and Social CRM. Runner, Hiker, Photographer
4,512 followers |

Chris Bailey

Principal & Idea Dynamo at @inspectiv. Rethinking marketing, brands, & customer experience. Writing book on soulful work. Connoisseur of BBQ, beer, & Scotch.
4,236 followers |

Laurence Buchanan

Director at #EY in EMEIA Customer CoE focussed on customer-centric business and disruptive technologies. Blog, speak, consult around #digital #crm #scrm
4,206 followers |

Jeff Nolan

GM Freemium business for Get Satisfaction.
4,093 followers |

CustomerManagementIQ

#Customer Management IQ is an online community featuring articles, podcasts, videos from experts on Call Center Mgmt, Customer Service, FCR, AHT, IVR & more
4,020 followers |

Craig Tomlin

VP, Online Strategy, Apogee Results
3,974 followers |

Rob La Gesse

I am the Chief Disruption Officer at Rackspace Hosting. I love helping customers. 210-845-4440 (c)
3,928 followers |

Bruce Temkin

Customer Experience Transformist and Chair of the Customer Experience Professionals Association (CXPA.org)
3,887 followers |

Ben McConnell

Ant's Eye View VP, 2 books, blogger, tennis, condiment-phobe. All opinions are my own.
3,766 followers |

Jason Stoddard

Entrepreneur, agent in uncertainty. Husband. Conscious about: Life, Philosophy, Austin, SMB, Marketing, Startup, Exchange Systems, Golf, Politics.
3,738 followers |

Mark Frisk

Ex-Ogilvy. Chief Engagement Optimizer/360-degree brand steward. Admirer of genius in all its forms. Connector of people & ideas.
3,719 followers |

Ethan Bloch

Product @Demandforce. Formerly Co-founder and CEO @Flowtown. Always be readingâ„¢
3,656 followers |

Bob Thompson

CustomerThink founder, passionate about customer-centric business (CRM, CEM and Social Business).
3,614 followers |

Brett Kelly

I make things with words and computers. I work for Evernote.
3,602 followers |

guy stephens

Trying to understand this thing called social. Views mine. New Zealander. #capgemini #esn #scrm #custserv #smgov #diabetes #digitalsurrey #gamification #coys
3,588 followers |

Zappos Experience

The Zappos Experience book is almost here! If you would like an advance review copy. Let us know and we will send you a link
3,572 followers |

Richard Natoli

VP of Account Mgmt at PC Helps Support. Interests in Sales, Service, and Business. (& Fishing) #UsGuys #ProfServ #B2BChat #Custserv Tweets are my own.
3,545 followers |

Wim Rampen

Customer driven Marketing & Service Innovation | Value Co-Creation | Guest Lecturer @sfcmnl | Manager @OHRA / Delta Lloyd | opinions are my own
3,530 followers |

Alan M. Webber

Fast Company founding editor, Writer, Global Detective
3,455 followers |

Prem Kumar Aparanji

Evangelist - Social CRM @Cognizant; Social Customer, Cloud Computing, Open Source, Innovation, offshoring; Active on #scrm; Personal a/c: @scorpfromhell
3,450 followers |

Barry Dalton

Customer service, loyalty, CRM, SCRM and technology stuff. My hope is to add value and never stop learning
3,447 followers |

workisnotajob.

@cathibruns + @sophie_pester want to inspire you to work on what you love http://bit.ly/ltiStP Work is no longer a place we go to - it's what we do.
3,381 followers |

Jeanne Bliss

Customer Crusader. President, CustomerBliss. Author, Chief Customer Officer and I Love You More Than My Dog
3,206 followers |

Bill Hanifin

Making Loyalty Programs Social, Building Customer Strategy to engage Consumer 2.0, Publishing LoyaltyTruth.com, Always training for the next race.
3,184 followers |

rshevlin

Senior Analyst, Aite Group. Author of Snarketing 2.0: A Humorous Look at the World of Marketing in the Age of Social Media
3,168 followers |

Mark H Cohen

Digital strategist, Marketing Technologist. Connector. Gives back. AVP Cambridge Investment Research (Twitter account is personal.) Dad of 3.
3,119 followers |

Matt Riopelle

Free-range.
3,026 followers |

Denise

Software Developer, Project Manager. Love to learn, listen & have fun. (Live, Laugh, Love) I don't auto-follow #usguys My Tweets are my own views!
2,960 followers |

Bill Campion

Father, Husband, Kenexan, Speaker / Customer Service Evangelist
2,900 followers |

Russel Lolacher

Communications pro with a social soul, #PR lover, blogger, Car-aoke connoisseur and #custserv nut. Co-host of Getting Engaged http://bit.ly/9I0khE
2,897 followers |

Kristina Evey

Customer Experience Queen, Customer Service Speaker & Trainer, Fitness Fanatic to balance Foodie, Wine, Chocolate & Coffee Lover, Wife, Mom,& Lover of Life.
2,886 followers |

BlakeLandau

smb growth consultant, storyteller, foodie, runner, dog person, champion for girls, motivator, fan of wit--sans hipster pants.
2,809 followers |

Jeremy Epstein

VP/Mktg @Sprinklr; Views here my own. Perceptions? Well, they're your own.
2,709 followers |

Write The Company

A consumer humor blog that keeps companies honest, right down to the letter. Creative Consultant for customer service training, concepts, copy & correspondence.
2,681 followers |

Sarah Gore, Stance

Taking a strong STANCE on the Customer Experience. Creating sparkpoints that inspire. Dining in Denver's best. Cooking clumsily at home.
2,657 followers |

Brenda Christensen

25-year track record of success in building and leading prominent technology companies, products and go-to-market strategies. Top Tech Communicator 2010.
2,611 followers |

Doug Fleener

We help retailers and other customer-focused companies dramatically improve their customer experience and their results.
2,606 followers |

Ed Sullivan

Salesforce Radian6-VP Product Alliances: All viewpoints my own. /in/edsullivan. Bus&Mkt Strtgy;SocMedia;SportsMkt;Homebrewer;Runner-marathon&1/2;CA-AM
2,533 followers |

DenisPombriant

What’s important: writing, social CRM, video, economics, Peak Oil, San Fran. red meat & wine, brown liquor, gd books. Sometimes a good boy. Just sayn.
2,462 followers |

Jon Dale

Chief Happiness Officer & Co-Founder at Moolala Husband, Father, Adventurer, Agent of Change
2,406 followers |

Bob Apollo

Managing Partner at UK-based Inflexion-Point: Working with ambitious #B2B companies to construct scalable #sales and #marketing machines. Hates instant coffee.
2,264 followers |

Allen Bonde

CMO at The Pulse Network and co-founder at Offerpop, proud dad, bass player and digital media guy; fan of indie rock, craft beer, QPR, cars and travel
2,113 followers |

Chris Reaburn

fulltime husbandfatherfriend, servicemarketer, studentobserver, sarcasmoblaster
2,073 followers |

John Bergquist

Director of Communications for @SomaGames & @TheCodeMonkeys. @HuffingtonPost blogger. What I write here and on the Johnflurry blog are my own thoughts.
2,061 followers |

Anne Gentle

Author of Conversation and Community: the Social Web for Documentation. I'm a writing fiend, technical geek, community doc nut, + Content Stacker for OpenStack.
2,046 followers |

Spoken Communication

Enterprise cloud platform for contact centers using Avaya and Citrix technology. Total #custserv and #speechrec #ivr geeks. (@heidimiller Tweets here)
2,031 followers |

Michael Pace

@ the intersection of Cust. Service, Social, BPM & Innovation. Service Executive Free Agent & BOD for @NECCF (views are my own), Mega-Dad, MovemberMan
1,970 followers |

Adam Richardson

Strategist, author of Innovation X, AVP Marketing at frog design, HBR blogger, amateur cook & photographer, collector of Olivetti typewriters, misfit
1,930 followers |

Joann Jen

@AntsEyeView. @SMCSeattle Board. Jersey Girl. A little bit Non-Sequitur. Love crunching numbers, online shopping, politics and the Huskies! #socialbiz
1,891 followers |

Ishita Gupta

Founder Fear.less Magazine, life strategist helping people power through fear.
1,863 followers |

Jed Langdon

Passionate about Customer Experience, Learning & Development, Marketing & Photography. #PlymTU co-organiser
1,852 followers |

Colin Shaw

Best-selling author of 4 books on Customer Experience. Founder & CEO, Beyond Philosophy, world pioneers in Customer Experience. Family man and Luton Town FC fan
1,849 followers |

Tom Rapsas

Writer working in direct & digital. Blogger at Loyalty Truth & The Inner Way. Runner. Beer connoisseur. Jets & Mets. Author of and tweeting @LifeTweetsBook
1,846 followers |

Nate Bagley

Mover. Shaker. Decision maker. Fighter. Writer. Making your day brighter. Self-employed. Building something awesome...
1,826 followers |

Randi Busse

Customer Service Trainer/Speaker/Coach that helps you take better care of your customers so they remain your customers. If you don't, someone else will!
1,821 followers |

Donavon Roberson

Culture Evangelist for @DynInc. Husband. Father. Brother. Friend. Coach. Writer. Speaker.
1,720 followers |

Mark Turner

Blogger and writer on all issues customer service and experience and director of the Index of Customer Experience.
1,707 followers |

Mark Price

Customer-centric digital database marketer, CEO - M Squared Group, blogger, speaker, author
1,679 followers |

John Rogers

Digital Marketing @DisneyParks, music junkie, tech evangelist, quasi-geek, who loves to travel.
1,669 followers |

Patrick Bultema


1,668 followers |

Tim Sanchez

Getting down to the business of customer experience. DeliverBliss.com
1,651 followers |

Brian Clark

Brian Clark works as a Senior Customer Experience Consultant @WestMonroe I help put your customers at the center of your strategy. MBA/MTS
1,637 followers |

Annie Tsai

Social media, email marketing, customer experience, SF Bay, Oakland A's. Can't visit animal shelters or will adopt all of them. CCO @Demandforce.
1,577 followers |

Suze Ingram

Obsessive about Service Design and UX, I run servicedesignhub.com.au, co-founder of Sydney Service Design Thinks & Drinks
1,571 followers |

bart de craene

dad of 2 wonderful kids, husband to a fantastic wife, customer experience advocate, avid runner and bass player.
1,499 followers |

Linda Ireland

Owner-partner @AveusLLC. Author of Domino. Help leaders boost profit by using customer experience. Help cool non-profits make a difference; try to do same.
1,458 followers |

James Sorensen

Reader of great customer experiences, quality systems, process improvement, ISO, Green, Apple, leadership, #custserv
1,428 followers |

Greg Beavers

Customer Service Advocate. Committed to improving the client experience in regional banks, community banks and credit unions. #custserv
1,420 followers |

Jen Reyna

Customer experience champion. Food and wine lover. I like to know what's going on, and I've got an opinion.
1,380 followers |

Kevin Stirtz

I'm walking 1500 miles in 2012. When I'm not doing that I'm an SEO consultant, an author, a speaker, a husband, an uncle, a foodie and more.
1,373 followers |

Tom Asacker

Author, professional speaker, teacher and provocateur. Presently working on new book: The Business of Belief
1,319 followers |

Glenn Ross

Interested in CRM, fighting cancer, Toastmasters, organic gardening, puns, voluntarism, reading biz and fiction, history, futuring, barbecue, wine, and more.
1,309 followers |

Chris Zane

Founder & Pres @ZanesCycles | Author, Reinventing the Wheel: The science of creating lifetime customers | #CustServ Obsessed | Mentor @theYEC | Speaker
1,276 followers |

Kim Proctor

Customer experience, lifecycle marketing, SCRM, web/ux, social networking, word of mouth, lead generation, website traffic and customer retention professional.
1,272 followers |

Aimee Lucas

A fan of sports, sunshine, exceptional customer experiences and marathoning to find a cure
1,263 followers |

Carolyn Ray

Enthusiastic event planner, passionate about great customer service, lover of all things communication and leadership.
1,163 followers |

Darleen Witmer

Helping You Simplify Technology. Focus on solopreneur and rural wireless - http://northwindinstallation.com Customer Service Rockstar! Tech Agent 99
1,152 followers |

Rags Srinivasan

Business guy specializing in Strategic Marketing and Product Strategy. Berkeley MBA. Author: To Groupon or Not
1,131 followers |

Brendon Walker

Digital & Social Media Strategist for Business. Sydney. Customer Service Passionista. Coffee. Rotarian. Hates whingers
1,126 followers |

Lisa Ford

Author and Hall of Fame Speaker, helping audiences keep customers loyal and deliver exceptional experiences
1,081 followers |

Blue Ocean

We provide premium customer contact solutions for some of the world's best brands. We employ smart, capable people who create extraordinary service experiences.
1,060 followers |

Matt Jury

Focused on I.T. & the customer service experience. Remember when technology was simple? Me neither. Let's work on that. #custserv #edtech
1,059 followers |

Lior Arussy

A message to challenge your thinking about customer experience, customer centricity and excellence performance
1,049 followers |

Jason Moore

Thoughts about making work better...
1,042 followers |

Eric Jacques

New Democratic Party of Canada / Nouveau parti démocratique du Canada Riding association president for Brossard - La Prairie
1,015 followers |

Lynn Hunsaker

Differentiate your customer experience: innovative VOC, 101 ways to use VOC, enterprise-wide engagement. Annual B2B CEM Best Practices Study www.ClearAction.biz
960 followers |

Lori Jo Vest

Author of Who's Your Gladys? best-selling Customer Service book. Social media fanatic. TV production expert. Loving life.
933 followers |

Shaun Smith

Consultant, author and speaker on customer experience
913 followers |

Andy Hanselman

Developing 'Remarkable' businesses by 'Thinking in 3D'! A Dramatically and Demonstrably Different approach to competitiveness, culture & customer relationships
900 followers |

Gilles Marchand

@nimble co-founder. Entrepreneur at heart with a passion for great products. Curious about everything else. Married. Tweet about #scrm #socbiz #custserv #tech
893 followers |

Christy Smith

Swinging for the fences each and everyday. Offering dead simple tips to boost your productivity and liven up your writing.
863 followers |

STELLAService

Why wouldn't you want to shop on sites with better customer service?
857 followers |

Chris Nordyke

32 yr old State Farm agent, husband, dad, entrepreneur, evangelist of all things great, and a serious tech gadget freak (ph. 452-5200)
854 followers |

Dawna MacLean

Passionate about creating profits with purpose. Focused on creating shared value & rich customer experiences.
839 followers |

Merlyn Gordon

Recently from Livingston, MT. Once sailed around the Pacific as a Merchant Mariner for NOAA. Now Sr. Product Marketing Manager for Webtrends in Portland, OR
823 followers |

ResponseTek Networks

Mavens in customer experience management programs and solutions software. Listen More. Spend Less.
769 followers |

Raelin Musuraca

Passionate about Customer Experience. 20 yrs' experience in Marketing, Digital Strategy, User Experience (UX). Proud mother of two girls and rescuer of dogs.
746 followers |

Dia Black

Bostonian hunting for good books, interesting events & other random stuff.
726 followers |

Joe Rawlinson

e-Commerce Product Manager by day. Customer service advocate, blogger, and entrepreneur all the time. See more thoughts at http://returncustomer.com
718 followers |

Steve August

Founder / CEO of Revelation, a Portland, OR based web app company creating next-gen online qual tools.
717 followers |

Dennis Snow

Customer Service Keynote Speaker, Formerly with the Disney Institute, Business Author
699 followers |

Richard Gans

Interactive Marketing Specialist, Social Channels @ Forrester Research and customer experience advocate.
681 followers |

Christophe Van Bael

Social Media and Internet Marketing Consultant. Particularly interested in customer experience management and inbound marketing.
678 followers |

Julie Katz

two full time jobs: consumer insights at LEGO, mom
641 followers |

Amanda Kaufmann

lover of travel, music, all things NYC, pottery, beer and customer engagement. owner of my tweets.
627 followers |

SusanAbbott

Professional listener: insight, qualitative research + innovation around customer experience.
625 followers |

Amy Croghan

Marketing and branding junkie, social media enthusiast. Working mom, kid lover, and devoted wife.
603 followers |

Customer Thermometer

Fabulous stuff for the service-obsessed from Customer Thermometer, the founders of the 1-click customer satisfaction survey.
601 followers |

Jon

Mindshare helps companies improve operational excellence, foster consumer satisfaction, and build customer loyalty through capturing the voice of the customer
579 followers |

Jordy Leiser

Entrepreneur. Colorado guy in the NYC. Co-founder/CEO of @STELLAService. Don't sip.
575 followers |

Ed Gagnon

CSS Prez, Speaker, Author, Strategist - Helping pro sports, gov't, educ., healthcare, finance, & MANY other biz's become GREAT at retention & customer service
525 followers |

Andrew McInnes

Customer experience (CX) and voice of the customer (VoC) thinker, writer, speaker. Director of product marketing at Allegiance. Former Forrester analyst.
504 followers |

Gary Sherman

Crusader against mediocrity, imbiber of vino, junkie of technology, student of the 6-string, lover of the roar of an American V8.
459 followers |

Stephen Hampshire

I help companies improve their customer experience. I tweet about customers, research, psychology, presentation, type...there's a theme there somewhere.
438 followers |

Sherrie Mersdorf

Marketing & Content Strategy (for @Cvent). High school softball coach. Passion for customer (AND employee) experience & VOC. Also tweeting on @cventsurvey
436 followers |

Aaron Strom

UX Director and Strategist, Social Media Enthusiast, Sports Fanatic
388 followers |

Kia Mousavi

There are ones who can describe themselves in one word, I can't! ... is this my shortcoming or the vocabulary?
311 followers |

Larry Streeter

Successful Contact Center/Customer Experience executive searching for that next great career opportunity!
297 followers |

Lisa Church

Customer Experience Fanatic, CXO, Author
219 followers |

Jennifer Peterson

Research Associate at Forrester Research, serving Customer Experience Professionals
187 followers |

Joyce Foster

tweeting about customer experience communications and all things marketing
176 followers |

nathalia t-m

Wife, mom to 4 footed babies, world traveler, fanatical about leadership & creating exceptional customer & employee experiences
139 followers |

Barbara Kauffman

Customer Experience Manager for a U.S. based Global 2000 firm. Proud mother of two.
104 followers |

Jerry Holtaway

I use words to build meaningful connections between enterprises and people.
102 followers |

Rebecca DuBord

Dedicated to helping bank leaders develop and implement a superior client experience.
85 followers |

Max Israel

I'm from Seattle, but do business everywhere. Family & I live in Valencia, Spain.
77 followers |

Curated by Tim Sanchez
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Leaders in Customer Experience and Social Media

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