Customer Experience Blogs
Michael Hyatt
Author, Platform: Get Noticed in a Noisy World. Chairman, Thomas Nelson Publishers. Husband and father to five daughters.124,693 followers | Follow
Tom Peters
author, speaker, professional agitator, labeled the Red Bull of management thinking58,996 followers | Follow
Mitch Joel
President of Twist Image. Marketer. Speaker. Author. Media Hacker. Blogger and Podcaster of Six Pixels of Separation. New book - CTRL ALT DEL - out soon.36,800 followers | Follow
Conversation Agent
Strategist. I work with brands to identify/create Meaningful Actions; advocate for Marketing that Makes Business Sense. http://bit.ly/bestrategic31,406 followers | Follow
Scott McKain
#1 bestselling author and Hall of Fame speaker is specialist in helping organizations and professionals distinguish their client experience to create loyalty.19,699 followers | Follow
Paul Greenberg
CRM and SCRM author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees9,375 followers | Follow
Brian Vellmure
Consultant, Writer, Speaker, Executive -- Focus Areas: Social Business - CRM - Customer Experience, Acquisition, & Retention - Future & Innovation.7,448 followers | Follow
Steve Curtin
Customer service speaker, blogger and author (AMACOM Books, Spring 2013). Fan of exceptional customer service.6,801 followers | Follow
Marilyn Suttle
Author, Personal and Professional growth, emotion management expert. Follow me on twitter for happy relationship tips for work and personal life.6,761 followers | Follow
Jackie Huba
Co-author, Creating Customer Evangelists, Citizen Marketers, Church of the Customer blog. Pittsburgh Steelers fan6,618 followers | Follow
Kelly Ketelboeter
Improving performance and results by creating memorable experiences that impact your bottom line and your humanity6,570 followers | Follow
Stan Phelps
The longest & hardest 9 inches in marketing... is the distance between the brain and heart. Experience Architect, Speaker, Author 'WYPG?' CSO @SynergyEvents6,332 followers | Follow
Becky Carroll
Author Hidden Power of Your Customers book, teach social media @ UCSD, NBC-SD SM Contributor, Founder Petra Consulting. Focus: SM, CRM, Cust Exp.6,033 followers | Follow
christopher carfi
marketing, customer experience, social media and community guy. senior strategist at ant's eye view (thoughts here are my own), blog at:5,985 followers | Follow
Mark Hurst
Founder of Creative Good, host of the Gel conference, creator of Good Todo (on Web, iOS, & Android), and author of Uncle Mark guides and Bit Literacy.5,232 followers | Follow
Jeffrey Henning
Entrepreneur & blogger. Chief marketing officer of Affinnova. Enterprise Feedback Management pioneer. Market researcher. Proud father of 5.5,103 followers | Follow
Jeannie Walters
Customer experience leader/student; fascinated by social media; working mom; friend to great thinkers4,726 followers | Follow
Joseph Michelli
NY Times #1 Bestselling Author of The Zappos Experience, The Starbucks Experience, The New Gold Standard, & Prescription For Excellence. Consultant & Speaker4,698 followers | Follow
Mitch Lieberman
A problem solver and thinker; Customer Service, Customer Experience, Contact Centers (Sword Ciboodle) CRM and Social CRM. Runner, Hiker, Photographer4,512 followers | Follow
Chris Bailey
Principal & Idea Dynamo at @inspectiv. Rethinking marketing, brands, & customer experience. Writing book on soulful work. Connoisseur of BBQ, beer, & Scotch.4,236 followers | Follow
Laurence Buchanan
Director at #EY in EMEIA Customer CoE focussed on customer-centric business and disruptive technologies. Blog, speak, consult around #digital #crm #scrm4,206 followers | Follow
Bruce Temkin
Customer Experience Transformist and Chair of the Customer Experience Professionals Association (CXPA.org)3,887 followers | Follow
Ben McConnell
Ant's Eye View VP, 2 books, blogger, tennis, condiment-phobe. All opinions are my own.3,766 followers | Follow
Wim Rampen
Customer driven Marketing & Service Innovation | Value Co-Creation | Guest Lecturer @sfcmnl | Manager @OHRA / Delta Lloyd | opinions are my own3,530 followers | Follow
Barry Dalton
Customer service, loyalty, CRM, SCRM and technology stuff. My hope is to add value and never stop learning3,447 followers | Follow
Jeanne Bliss
Customer Crusader. President, CustomerBliss. Author, Chief Customer Officer and I Love You More Than My Dog3,206 followers | Follow
Kristina Evey
Customer Experience Queen, Customer Service Speaker & Trainer, Fitness Fanatic to balance Foodie, Wine, Chocolate & Coffee Lover, Wife, Mom,& Lover of Life.2,886 followers | Follow
Carlos Molina
Aprendiendo cada día y compartiendo lo que sé: crear experiencias memorables para los clientes. Director de Innovación en IZO y profesor del ICEMD. ¿Conectamos?2,805 followers | Follow
Write The Company
A consumer humor blog that keeps companies honest, right down to the letter. Creative Consultant for customer service training, concepts, copy & correspondence.2,681 followers | Follow
Doug Fleener
We help retailers and other customer-focused companies dramatically improve their customer experience and their results.2,606 followers | Follow
Chris Reaburn
fulltime husbandfatherfriend, servicemarketer, studentobserver, sarcasmoblaster2,073 followers | Follow
John Bergquist
Director of Communications for @SomaGames & @TheCodeMonkeys. @HuffingtonPost blogger. What I write here and on the Johnflurry blog are my own thoughts.2,061 followers | Follow
Jed Langdon
Passionate about Customer Experience, Learning & Development, Marketing & Photography. #PlymTU co-organiser1,852 followers | Follow
Colin Shaw
Best-selling author of 4 books on Customer Experience. Founder & CEO, Beyond Philosophy, world pioneers in Customer Experience. Family man and Luton Town FC fan1,849 followers | Follow
John R. Patterson
Author, Speaker, Customer Loyalty Consultant, Husband, Father -5 kids1,713 followers | Follow
Mark Price
Customer-centric digital database marketer, CEO - M Squared Group, blogger, speaker, author1,679 followers | Follow
Tim Sanchez
Getting down to the business of customer experience. DeliverBliss.com1,651 followers | Follow
Annie Tsai
Social media, email marketing, customer experience, SF Bay, Oakland A's. Can't visit animal shelters or will adopt all of them. CCO @Demandforce.1,577 followers | Follow
Linda Ireland
Owner-partner @AveusLLC. Author of Domino. Help leaders boost profit by using customer experience. Help cool non-profits make a difference; try to do same.1,458 followers | Follow
Kevin Stirtz
I'm walking 1500 miles in 2012. When I'm not doing that I'm an SEO consultant, an author, a speaker, a husband, an uncle, a foodie and more.1,373 followers | Follow
Eric Jacques
New Democratic Party of Canada / Nouveau parti démocratique du Canada Riding association president for Brossard - La Prairie1,015 followers | Follow
Lynn Hunsaker
Differentiate your customer experience: innovative VOC, 101 ways to use VOC, enterprise-wide engagement. Annual B2B CEM Best Practices Study www.ClearAction.biz960 followers | Follow
STELLAService
Why wouldn't you want to shop on sites with better customer service?857 followers | Follow
Chris Nordyke
32 yr old State Farm agent, husband, dad, entrepreneur, evangelist of all things great, and a serious tech gadget freak (ph. 452-5200)854 followers | Follow
Dawna MacLean
Passionate about creating profits with purpose. Focused on creating shared value & rich customer experiences.839 followers | Follow
ResponseTek Networks
Mavens in customer experience management programs and solutions software. Listen More. Spend Less.769 followers | Follow
Joe Rawlinson
e-Commerce Product Manager by day. Customer service advocate, blogger, and entrepreneur all the time. See more thoughts at http://returncustomer.com718 followers | Follow
Dennis Snow
Customer Service Keynote Speaker, Formerly with the Disney Institute, Business Author699 followers | Follow
SusanAbbott
Professional listener: insight, qualitative research + innovation around customer experience.625 followers | Follow
Douglas Hanna
CEO at A Small Orange. Also: blogger, customer service enthusiast, etc.513 followers | Follow
