Scrm

R Ray Wang

Constellation Research Analyst. Provocateur, keynote speaker, disruptive technologist, author, biz strategist, contract negotiator. Startup CEO. Club DJ.
22,405 followers |

CRM Tutor

CRM tutor, CRM tips n tricks, Service, Sales, Target Marketing, Relations, Communication, Internet usage, effective, efficient, knowledge, CRM ;)
21,077 followers |

Travis Campbell

Son. Husband. Dad. Marketer. Fan of roller coasters. Work @infusionsoft helping small businesses succeed. Proud minivan owner.
21,076 followers |

Frank Eliason

Formerly @ComcastCares, here I'm simply Frank. Author of @YourService, SVP of Social for Citi & board member for @BBB_US & @Socap. Thoughts here are my own.
16,193 followers |

Michael Fauscette

Software industry analyst / exec @ IDC, social biz, enterprise 2.0, SCRM, organic biz networks, professional speaker, blogger, photographer, writer
11,579 followers |

Zuberance

Recommendations are the new advertising. Zuberance is a Word of Mouth marketing company helping brands energize their Advocates. Check out our blog @ZuberRants!
10,917 followers |

InsideView

The standard in sales intelligence and social selling. Convert more leads and surpass quota. by @kokasexton ^KS @kevinbaldacci7 ^KB
10,691 followers |

Mike Boysen

Director of Strategic CRM for Blytheco & Blogger/Founder at Effective CRM
10,590 followers |

Jesus Hoyos

CRM Consultant,Speaker, Analyst in Latin America: Processes, Technology, People, Social Media, Strategy, Implementation, Keep Customers
10,165 followers |

Gaurav Mishra

I help organizations rethink purpose & participation & engage people through storytelling & crowdsourcing. Asia Director of Social at MSLGROUP/ Publicis Groupe.
9,889 followers |

Jon Ferrara #sCRM

Pioneer & creator of CRM solutions, CEO - Nimble.com, Founder of GoldMine. Interests; Social Business, Customer Lifecycle, Acquisition, Enchantment & Retention.
9,684 followers |

Paul Greenberg

CRM and SCRM author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees
9,439 followers |

Gautam Ghosh

Lead - India Marketing @BraveNewTalent. Interested in how Work, People, Careers and Organizations are changing. Talent Management. Learning. Online Communities.
9,165 followers |

Maria Ogneva

head of community for @yammer. world traveler. lover of life. dreamer. saving the world in 140 chars. blog http://socialsilk.com. info http://about.me/themaria
8,440 followers |

Brent Leary

a guy trying to make sense of it all
7,508 followers |

Brian Vellmure

Consultant, Writer, Speaker, Executive -- Focus Areas: Social Business - CRM - Customer Experience, Acquisition, & Retention - Future & Innovation.
7,484 followers |

Jurgen Appelo

agile writer, speaker, developer, entrepreneur, manager, blogger, reader, dreamer, leader, freethinker, and… Dutch guy
6,842 followers |

Mark A Carbone

Marketing Strategist. Co-Founder of Story Soapbox. CEO @XECorporation. I'm for God, Family, and the USA. Dabble in politics, soccer, horses & golf
6,768 followers |

Tatyana Kanzaveli

Entrepreneur, CEO, TEDxBayArea organizer, creative thinker who likes technologies,cooking,hiking chess,arts,good people&wine! http://www.getwear.com
6,466 followers |

Chris Ramsey

Chief Customer Officer and co-founder, Radian6 - social media monitoring platform... dad to two very cute little girls...and windsurfing/mtb/photography nut.
5,900 followers |

Arie Goldshlager

Director of Customer Experience Management at KPMG Management Consulting. The opinions expressed here are my own.
5,791 followers |

Graham Hill

Work: Optima Value & Nyras Capital... Play: Innovation, service design, value co-creation, marketing operations and value-based management.
5,711 followers |

Kathy Herrmann

Change agent, business strategy & process queen, designer of smROI tools, user experience champion. Lover of chocolate, BtVS, & mysteries.
5,269 followers |

Crimson Hexagon

We distill meaning from social media conversation. Member @FastCompany 10 Most Innovative. Insights from the social web via @triciagottesman @waynesaint @djcap.
5,268 followers |

Mike Boysen

CRM consultant trying to focus companies on customer-centric process, not just software
5,266 followers |

Josh Weinberger

Writer, editor, thinker, ruminator
5,246 followers |

Socialtext

Socialtext applies Enterprise 2.0 technologies to the critical challenges facing businesses.
4,842 followers |

Esteban Kolsky

follow me... follow me... follow me.... follow me... nope, nothing. oh well, I tried the subliminal thingie...
4,744 followers |

Mitch Lieberman

A problem solver and thinker; Customer Service, Customer Experience, Contact Centers (Sword Ciboodle) CRM and Social CRM. Runner, Hiker, Photographer
4,546 followers |

Michael Wu Ph.D.

Scientist: Gamification+Influence+Predictive Social Analytic+Cyber Anthropology+Social Network Analysis+Machine Learning+Community Dynamics. Follow me on G+
4,542 followers |

Jill Dyche

Vice President of Thought Leadership @DataFlux. Best-selling business book author. Dog rescuer. Dilettante haiku writer.
4,316 followers |

destinationCRM

CRM magazine: Sales | Marketing | Customer Service
4,285 followers |

Laurence Buchanan

Director at #EY in EMEIA Customer CoE focussed on customer-centric business and disruptive technologies. Blog, speak, consult around #digital #crm #scrm
4,240 followers |

Constellation RG

Our analysts apply real world experience, independence, & objectivity in working with our clients on disruptive tech & legacy. Tweets by @rwang0 & @courtneysato
4,192 followers |

Barb Giamanco

Co-author of The New Handshake: Sales Meets Social Media. Revenue generator. LinkedIn Pro. Social Centered Selling President. 404-949-0199
4,098 followers |

Nimble

Nimble combines the best of high-end CRM, social media & collaborative tools into one simple and affordable SaaS solution. Tweets by @jon_ferrara & @ilovegarick
3,992 followers |

davidabrock

Passionate about helping sales and business professionals achieve extraordinary goals.
3,932 followers |

Bob Thompson

CustomerThink founder, passionate about customer-centric business (CRM, CEM and Social Business).
3,640 followers |

Mark Yolton

SVP communities & social media at SAP. Views expressed are mine, not necessarily SAP's. Also: Dad, Captain, Harley Road King. http://scn.sap.com
3,630 followers |

Deborah Womack

Senior Director, Relationship Marketing @Possible Worldwide: Passionate about CRM, SocialCRM & Cust Exp with a sprinkling of London, Mad Men and dirty martinis.
3,610 followers |

Wim Rampen

Customer driven Marketing & Service Innovation | Value Co-Creation | Guest Lecturer @sfcmnl | Manager @OHRA / Delta Lloyd | opinions are my own
3,542 followers |

Prem Kumar Aparanji

Evangelist - Social CRM @Cognizant; Social Customer, Cloud Computing, Open Source, Innovation, offshoring; Active on #scrm; Personal a/c: @scorpfromhell
3,480 followers |

Barry Dalton

Customer service, loyalty, CRM, SCRM and technology stuff. My hope is to add value and never stop learning
3,459 followers |

Jeff Marmins

CEO @C7group: social business, B2B, process improvement, employee community, social media risk management, speaker, Dad, #e20, #socbiz #scrm
3,244 followers |

Gabriel Gheorghiu

The best way to know me is to read my posts here, on Google + or LinkedIn (http://ca.linkedin.com/in/cgheorghiu) Tweets are my own, except RTs and quotes.
3,109 followers |

Kelly Craft

An ounce of perception - a pound of obscure. Love the edgy dichotomy between risk taking and risk aversion. Collaboration Hornet's nest poker:E20,SCRM,BPM
3,096 followers |

CRMOutsiders

The micro-blogging musings of several CRM industry observers (including members of SugarCRM's marketing team)
3,075 followers |

Blake Cahill

Passionate marketer witnessing & participating in how social technologies are transforming consumer & brand interactions. President @BanyanBranch
2,841 followers |

Reggie Bradford

“3-peat” successful entrepreneur, currently CEO of Vitrue, social marketing platform to the world's biggest brands.
2,669 followers |

Brenda Christensen

25-year track record of success in building and leading prominent technology companies, products and go-to-market strategies. Top Tech Communicator 2010.
2,607 followers |

DenisPombriant

What’s important: writing, social CRM, video, economics, Peak Oil, San Fran. red meat & wine, brown liquor, gd books. Sometimes a good boy. Just sayn.
2,469 followers |

Carlos Diaz

Serial Entrepreneur based in SF - Founder of Kwarter, blueKiwi Software (now ATOS) and groupe Reflect (now Emakina).
2,415 followers |

A. Prem Kumar

SCRM Evangelist/Intrapreneur @ Work; Son, Husband & Father @ Home; FLOSS evangelist & Education activist @ society at large; rice writing ♥☺☼♫♺
2,383 followers |

Mark Tamis

Parisian Dutchman with Enterprise 2.0 and BPM background. Social Business Strategist. Excited by potential of Social CRM as an organisational change agent!
2,377 followers |

Anthony Nemelka

Badgeville VP of Business Development
2,311 followers |

David Sparrow

A Social Business Evangelist
2,269 followers |

Robin Daniels

Head of Enterprise Product Marketing @ Box. I love tech, movies, music, books, California, my family and friends, and working out :)
2,212 followers |

Julie Hunt

Software Industry Hybrid||Solution Strategist for vendors:DI,BI,WCM,CEM,Collab||ConsultingServices|| WhitePapers||www.linkedin.com/in/juliebhunt
2,208 followers |

Richard Bohn

The oldest living independent CRM analyst!
2,052 followers |

Bob Warfield

SaaS, Social Media, Mobile and Cloud Computing Blogger
1,953 followers |

Art Hall

Master CRM guru, social media enthusiast, contact center wizard who loves crossfit workouts and potato chips
1,800 followers |

GregAtGist

Looking for me? You can find me at @grmeyer. Looking for @Gist info? Check out http://gist.com
1,790 followers |

David Stanley

Business Development Guru in Software, Services and Disruptive Technologies at Constellation Research and co-founder of www.beertaptv.com
1,650 followers |

Adam Blitzer

COO and co-founder of Pardot, a B2B marketing automation vendor.
1,628 followers |

David Myron

editorial director of CRM and Speech Technology magazines, program director for CRM Evolution and SpeechTEK conferences, husband, father, eagle scout
1,607 followers |

Parature

Parature is the industry’s leading provider of cloud-based customer engagement solutions. Customer service & customer service software that revolves around you.
1,587 followers |

Michael Winn

Chief Digital Officer of #DigitalOpps of @RBOA_PR - digital communities, marketing, web strategy, Social CRMs, Wordpress/Buddypress. Father of 3 + black lab
1,518 followers |

Social Strategy1

Social Strategy1 - technology enabled business service - offers the first social media monitoring framework for assessing your company’s digital foundation.
1,505 followers |

InQuira

the leading provider of enterprise knowledge applications for multi-channel customer support, social CRM and sales enablement
1,487 followers |

Kevin Richardson

Salesforce.com customer turned employee, Salesforce.com MVP, professing the social, mobile and open web. Cycling and baseball fanatic. Thoughts are my own.
1,419 followers |

Marshall Lager

CRM and social media consultant, freelance writer, and trivia wiz
1,359 followers |

Pipa Unsworth

Global Head of CRM at LBi. Fond of travel, vodka and jet lag remedies. http://uk.linkedin.com/in/pipaunsworth http://www.lbi.com
1,332 followers |

Paul Slade

Previously eternal optimist, Now optimistic realist. CRM (Customer Relationship Management) evangelist. Customer service commentator and all round CRM nut.
1,254 followers |

James Maxwell

CRM Consultant working for LBi. Specialising in email marketing, social media, online marketing, ecrm, scrm, mcrm and love all things techie and online
1,240 followers |

Filiberto Selvas

Product Management at Zuberance (Product Development). The views expressed here are mine and do not necessarily reflect the opinion of my employer.
1,141 followers |

Tom Burrell

Global CRM Director at LBi, with a strong interest in Social CRM, Technology and using insight to optimise customer conversation. Passionate Villa Fan!
1,132 followers |

Official Social CRM

Download our iPad app. Search for 'socialcrm' on Apple App Store. Social crm starts with your address book.
1,100 followers |

Nitin Badjatia

Wandering through the realms of emerging technologies, occasionally veering down random paths...
1,098 followers |

sociomantic labs

Our tweets: the future of online advertising. Our biz: performance display for eCommerce via #realtimebidding #onlineadvertising #retargeting #personalization
1,037 followers |

John M Perez

CX Strategist at Oracle. These tweets & opinions are my own. Cloud Customer Service, Social CRM, Online Experience, & Customer Service Strategy Expert
910 followers |

Gilles Marchand

@nimble co-founder. Entrepreneur at heart with a passion for great products. Curious about everything else. Married. Tweet about #scrm #socbiz #custserv #tech
893 followers |

Open Knowledge

A consulting company helping clients realize their business potential through creative approaches focused on collaboration, learning, knowledge sharing.
828 followers |

Merlyn Gordon

Recently from Livingston, MT. Once sailed around the Pacific as a Merchant Mariner for NOAA. Now Sr. Product Marketing Manager for Webtrends in Portland, OR
823 followers |

Kieran Barr

k@insidenetwork.com, Social Media Research; Skier, runner, road biker, and sailor. Passionate about learning and finding solutions.
752 followers |

Todd Martin

Passionate about CRM, Sales Strategy & Social Business. Tweet about #CRM, #Sales, #Social, #sCRM, #Channel. Proud dad of 2. Lakers fan. Director @Nimble.
747 followers |

TriSynergyLLC

an independent consulting firm serving executives responsible for customer satisfaction, customer service, and customer relationship management.
743 followers |

Michael W Thomas

Microsoft CRM Customer Success Manager
690 followers |

Derek Grant

SVP of Sales at Pardot, a leader in B2B Marketing Automation and Lead Management.
611 followers |

Bill Odell

SMB Cloud Evangelist for Dell
599 followers |

Mark J Reuter

Practice Lead for Slalom Consulting, CRM Strategist and Social Media fanatic.
594 followers |

C7group

Consulting and technology services firm that improves business culture and workflow using the social web, mobile and cloud-based technologies. #socbiz #smrm
590 followers |

jason krac

Director Customer Data Management for Victoria's Secret & BBW,Geek, Entrepreneur, Large Scale IT & Business Intelligence/CRM expert. Opinions are mine.
517 followers |

Social CRM Tools

Social CRM Tools. Social Media connects with your Sales, Marketing, and Customer Support using Salesforce.Com.
515 followers |

sarah walsh

Customer Strategist working at LBi. Specialising in CRM, Social CRM and Social Media. Loves frozen margaritas.
512 followers |

Wouter Trumpie

CRM Technology Consultant|Siebel Project Manager|Blogger|Social Media Enthousiast| Working at Ordina|Passionate about Social CRM|Views are my own
509 followers |

Social CRM AC

A passionate group dedicated to revolutionizing business through the strategic application of Social CRM.
486 followers |

Guido Oswald

Sr. Solution Architect at SAS. Blogging about BIG Data, Information Management, Analytics, BI, Social CRM (CRM 2.0) and Cloud Computing.
343 followers |

Gerry O'Neill

Love clouds,social media,sCRM. A father of one. Based in London. Irish national, European citizen. What's a love cloud?
306 followers |

Sarah Dulak

Ent 2.0'r, Socialtext AE, Aussie, Social Media junkie
283 followers |

JP Saunders

14+ years in Customer Experience, CRM, SCRM, CX, Customer Service, Social - SaaS, Cloud, Web 2.0. BroadDaylight, Primus, ATG, Kana, Helpstream, RightNow, Oracle
194 followers |

Andrew Hull

Leading Elixiter, a B2B marketing agency providing strategic, campaign and administrative services for the Marketo platform. More info at www.elixiter.com
180 followers |

Bruce Culbert

163 followers |

Tim Becker

Strategy consultant @diffferent Berlin. Passionate about brand strategy, customer relations and connecting both. Blog, tweet, consult about #digital #crm #scrm
66 followers |

Carolyn Healey

37 followers |

Michael Marchand

2231 N. Bissell Street, 1-E
8 followers |

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The thought leaders on twitter for Social CRM
Tags: scrm

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