Customer Servce
Chris Brogan
President, Human Business Works. More? http://bit.ly/cbbio . contact: http://chrisbrogan.com/contact210,181 followers | Follow
Aimee Pilz
Love*Inspiration*Health*Travel* Mom*Meditation Teacher*Spiritual & Intuitive *Quotes*Medical Practice Manager*Jewelry* I love u141,359 followers | Follow
Jeremiah Owyang
Industry Analyst (aka Catalyst) at Altimeter Group. Some tweets publish on timer. How I use Twitter http://bit.ly/LK0i105,194 followers | Follow
Bill Gerth
My name is Bill Gerth also known as @comcastbill. We are here to Make it Right for our customers. William_Gerth@comcast.com57,614 followers | Follow
Marsha Collier
Prolific author 40 books: eBay & Online Customer Service, Forbes Top Ten http://bit.ly/x2gOc9, Inspiring speaker, #techRadio host, Founder #CustServ51,706 followers | Follow
John Moore
Founder and CEO of @GovInTheLab and @CitizensLab, trying to bridge divide between citizens, politicians, and govies. Politics, open gov, human rights.47,553 followers | Follow
WePost Media
We provide a streamlined social media presence for any business.39,008 followers | Follow
Amanda Hite
Igniting #BeTheChange Movements. Co-Founder Chief Change Officer BTC Revolutions. Changer of Commerce, Keynote Speaker, Board Member Dine Out #NoKidHungry, CEO35,495 followers | Follow
Adrian Ott
Strategist, speaker, award-winning author The 24-Hour Customer. Contributor@FastCompany, HBR. Exploring influence of time and tech on customer decisions.35,337 followers | Follow
Michelle Dale
Travelling #DigitalNomad working online, very enthusiastically shaping businesses of all sizes into lucrative, paperless enterprises. http://MichelleDale.me33,350 followers | Follow
Justin Flitter
Co-Founder of FLITTER - A studio for the social web. Husband to @JenCorbett @WeAreFlitter #Keepitblu31,393 followers | Follow
Stacy Small
The go-to luxury travel planner for high-end biz & leisure travelers worldwide; blogger, writer, dog-rescuing yogini in LA. @NewhouseSU alum26,969 followers | Follow
Tristan Bishop
Social CRM at Symantec. Neighborly, earnest and poetic. Customer Advocate. Twitter opinions are my own.24,550 followers | Follow
Jason Houck
Living passion, Keeping your brand active, engaged and updated with Social Media Management. Let's get SOCIAL. Cheers :-) #NOH821,495 followers | Follow
Carolyn Gardner
Founder & Publisher of Luxury Lifestyle Magazine in MIAMI. Beauty,Local Living, Dining,Events,Shopping,Home Décor,Travel, Fashion,Health & More! ONLINE SOON!21,279 followers | Follow
AJ Bombers
Fun! w/ a side of Pnuts, Burgers, & Beer. Milwaukee's best cheeseburger! So says Travel Channel's Food Wars! http://bit.ly/burgerporn - get ready to live!19,689 followers | Follow
Meghan M. Biro
Founder/CEO + Career/Workplace Futurist + Culture (leadership, talent) Lover @TalentCulture #TChat Wed 7-8PMET #HRTechChat Wed 4-5PMET Contributor @Forbes19,034 followers | Follow
Louise DiCarlo
Social Media Confidante. Certified Life Coach. Master Storyteller. Crazy 4 family, gadgets, music, Yanks, Isles, Giants. Owns comjinc.com Partner in @socialisle16,570 followers | Follow
Frank Eliason
Formerly @ComcastCares, here I'm simply Frank. Author of @YourService, SVP of Social for Citi & board member for @BBB_US & @Socap. Thoughts here are my own.16,205 followers | Follow
Kate Nasser
The People-Skills Coach™. Speaker, Trainer. Customer Service, Teamwork, Leading Change. MA Org. Psychology. Blog http://katenasser.com/articles. View footage14,361 followers | Follow
Natalie Petouhoff
SocialMedia Evangelist, UCLA Social Business Prof: http:/bit.ly/zF5Y5A /Consulting/Analyst / Margaret Mead of Tech! Being the change / http://linkd.in/LBDmpB14,176 followers | Follow
Charlie Isaacs
VP of Service Cloud Strategy for salesforce.com - Formerly GenesysLab, KANASoftware, ATG/Primus Knowledge Solutions, etc.13,349 followers | Follow
Adam Kreitman
Entrepreneur, Customer Service Fanatic, Dad (though not necessarily in that order). Expert in small business sales and marketing online. I share best practices.12,926 followers | Follow
Robert Bacal
Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers12,459 followers | Follow
Myra Golden
Myra Golden advises businesses on how to restore customer confidence after service failures. She blogs at http://www.MyraGolden.wordpress.com12,252 followers | Follow
Debbie Weil
author, speaker, 2.0 publisher: Big Ideas, Short Books™ Digital & print publishing for up-and-coming nonfiction/biz authors w/ kick-ass ideas for short eBooks.12,105 followers | Follow
Sallie Burnett
Loyalty Marketing Expert. CRM and Social Media Consultant. Professional Speaker. Helping you: engage, keep and grow your customer relationships.11,219 followers | Follow
Mike Boysen
Director of Strategic CRM for Blytheco & Blogger/Founder at Effective CRM10,590 followers | Follow
Karen Locker
multichannel online business owner Mom of 3 awesome kids,ecommerce podcast co-host passionate about photography, school APT VP, advocate for kids w/disabilities10,480 followers | Follow
Ted Vinzani
34yr BizDev/Sales/Mktg -Relevance Mktg & Sales Prototyping- 30yrs Happily Married- BizOwners-Are you Satisfied w/ Your Sales & Profitability? Relevance Sells!10,469 followers | Follow
HeidiCohen
Actionable Marketer shares practical advice on social media, marketing & life. Also, profesor, journalist & speaker.9,882 followers | Follow
Michele Hamlin
Learning-Performance-Training-Web-Content-Strategy-Gamification-SoMe-Instructional-Design-elearning-social-SLT-Coaching-CMS-BPI-BA-ISD-HPI-HCM-HRD-508-UX-UI-PM9,751 followers | Follow
Jon Ferrara #sCRM
Pioneer & creator of CRM solutions, CEO - Nimble.com, Founder of GoldMine. Interests; Social Business, Customer Lifecycle, Acquisition, Enchantment & Retention.9,691 followers | Follow
Paul Greenberg
CRM and SCRM author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees9,439 followers | Follow
Heather Coleman Voss
Career Coach | Social Media Vixen | Instructor | Leadership | Corporate Culture | Blended Families | Tweeting for @SpecsCareers | Love my husband @PaulWVoss8,744 followers | Follow
Roy Atkinson
Sr. Writer/Analyst by trade | I tweet about customer service (#custserv); #leadership; #ITSM, #IT and #tech; Saab cars; #golf | Tweets are my own.8,521 followers | Follow
Maria Ogneva
head of community for @yammer. world traveler. lover of life. dreamer. saving the world in 140 chars. blog http://socialsilk.com. info http://about.me/themaria8,439 followers | Follow
Liza Sperling
Alpha girl, forever in beta. Enterprise software @buddymedia & start-up advisor. Previously @seesmic, @lithiumtech, @scoutlabs & Wall Street.7,810 followers | Follow
Linda Sherman Gordon
Social Marketing, Speaker, WordPress, prior CEO ClubMed Japan, Sustainable Aquaculture Dir, Fitness, EmpowerWomen, G+ http://ItsDifferent4Girls.com @KauaiTalk7,763 followers | Follow
Chad Blenkin
7,485 followers | Follow
Ken Peters
Captain of the Millennium Falcon & Co-founding Partner of Nocturnal Branding Studio. Opinions here are those of the voices in my head.7,308 followers | Follow
Michael Hinshaw
Digital Innovation, Customer Experience, Brand Strategy. Husband, Dad. Mountain Biker. Skier.7,208 followers | Follow
Charee Klimek
VP, Client Partner @BrandIntegrity working with executives and their teams to build healthy cultures that deliver on employer and customer brand promises.7,092 followers | Follow
Shawn McPike
Waggish. Building brands and loyalty. Communications/PR. Care and promotions. Building online community. Sr Social Media Strategy Manager @ATT. View R mine.6,933 followers | Follow
Liz H. Kelly
Engagement Marketing @ Sunrise Road Media, Author, National Digital Entertainment Columnist, #SocialMedia @MySpace & @GoodyAwards Founder http://goodyawards.com6,902 followers | Follow
Mary-Lynn Foster
Small Business consultant, blogger, podcaster @BiggSuccess. Radio broadcaster. Entrepreneur. Pro voice over, audio producer, social media engager, web designer.6,772 followers | Follow
Kelly Ketelboeter
Improving performance and results by creating memorable experiences that impact your bottom line and your humanity6,576 followers | Follow
Tatyana Kanzaveli
Entrepreneur, CEO, TEDxBayArea organizer, creative thinker who likes technologies,cooking,hiking chess,arts,good people&wine! http://www.getwear.com6,466 followers | Follow
Stan Phelps
The longest & hardest 9 inches in marketing... is the distance between the brain and heart. Experience Architect, Speaker, Author 'WYPG?' CSO @SynergyEvents6,347 followers | Follow
Jessica Smith
TX Mom, Free Spirit & Social Media Addict! I Share news on Restaurants, Food, Wine & Social Media! A friend to Non-Profits! *Former New Englander!* Be Authentic6,267 followers | Follow
Marjorie Clayman
Director of Client Dev. @ Clayman Advertising (3rd gen!). For more: http://www.margieclayman.com/about-26,257 followers | Follow
Jeffrey J Kingman
Dir of Social Business at Digital Coco. Pacific NW & Northern New England life. PastChapPresident Social Media Club PDX. These tweets my own.6,249 followers | Follow
Becky Carroll
Author Hidden Power of Your Customers book, teach social media @ UCSD, NBC-SD SM Contributor, Founder Petra Consulting. Focus: SM, CRM, Cust Exp.6,046 followers | Follow
skip bieber [A+ MCP]
Systems Guy: Novell~Win20xx ~Linux~Exchange~Best/Sage~Brd of Health Commish ~Genealogy~FTM~Brd Member IL Jewish Genealogical(JGSI.org) ~4sq Su2-I tweet it all!5,828 followers | Follow
Ian Gertler
Dad/husband. Communicator. CMO. Former NYer. #SocialMedia #Mobile #mHealth #SocialBiz #Yankees #NYG #IBM. Listen—learn—inform—share—empower—inspire! My views.5,636 followers | Follow
Digital Coco
The digital brand builder, led by @paulbarron restaurant industry guru and social media maven. Audience, Analytics, Creative Content5,431 followers | Follow
Stephanie Thum
Former law firm Client Relations Dir. w/healthcare comm background. Focused on client experience, feedback, teams + org development. Zumba, Steelers!5,356 followers | Follow
Amber Cleveland
hard-working, fun-loving, creative, passionate leader.Dog whispering, french speaking, entrepreneur, marketing professional, #BA755,329 followers | Follow
Lithium Technologies
We help companies unlock the passion of their customers. Join our team: http://bit.ly/Jc5,329 followers | Follow
Lane Sutton
15-year-old Entrepreneur, Digital Native, Social Media Coach, Kid Critic, Speaker, and Blogger.5,146 followers | Follow
Tobey Deys
Lover of Smart Thoughts | Extroverted introvert | Never afraid to fail brilliantly ♥ MY SNOWBOARD ♥ Music+Food+Beats+Art+Planet+Peace ☮ Foodie @freshradius4,808 followers | Follow
Esteban Kolsky
follow me... follow me... follow me.... follow me... nope, nothing. oh well, I tried the subliminal thingie...4,748 followers | Follow
Flavio Martins
VP of Customer Support at DigiCert, Inc. The Customer Service Management Coach. Customer Service and Customer Experience Fanatic. Blog: http://themana.gr/4,639 followers | Follow
CustomerTools
Tools and ideas to maintain your customers #custserv #smallbiz4,389 followers | Follow
kimberly nasief
Owner of mystery shopping and brand auditing firm, barefoot runner, wife, mom; @TheServiceWitch is my blogging alter ego. Always armed with a hidden camera.4,262 followers | Follow
Melissa Kovacevic
I love to help ContactCenter & Retail Service clients integrate People/Process/Technology for best Customer Experience & Business success.4,218 followers | Follow
Carla Saavedra
Social Media & Online Content Manager for Samsung Mobile Support. Sick phone? Contact @SamsungSupport or @GalaxySsupport for a little TLC.4,212 followers | Follow
Andrea Memenas
Founder and Chief Experience Architect at Lightswitch. Founder of TheSmartly.com network. Savvy Marketer. Saucy Mama. Accidental Blogger. Occasional Moron.4,209 followers | Follow
Myles Harris
Lover of @Jennaviere & disruptive business. Automotive Industry Futurist. Passionate about Social Media & Customer Service. Vancouver Canucks Fan.4,045 followers | Follow
CustomerManagementIQ
#Customer Management IQ is an online community featuring articles, podcasts, videos from experts on Call Center Mgmt, Customer Service, FCR, AHT, IVR & more4,030 followers | Follow
Rob La Gesse
I am the Chief Disruption Officer at Rackspace Hosting. I love helping customers. 210-845-4440 (c)3,932 followers | Follow
Alyse Williams
I am a wife, mother of 5 and social media entrepreneur. I love working from home and helping others do the same.3,791 followers | Follow
tysullivan
Idea Designer, Dir. of Mktg & SM for NYC Restaurant Group,Public Speaker,Consultant,Deacon of #CustServ & #UsGuys Pop Trivia fiend! Do Gooder geek!3,645 followers | Follow
Deborah Womack
Senior Director, Relationship Marketing @Possible Worldwide: Passionate about CRM, SocialCRM & Cust Exp with a sprinkling of London, Mad Men and dirty martinis.3,610 followers | Follow
guy stephens
Trying to understand this thing called social. Views mine. New Zealander. #capgemini #esn #scrm #custserv #smgov #diabetes #digitalsurrey #gamification #coys3,600 followers | Follow
Jonathan Brewer
loving husband & father | problem solver | lateral thinker | entrepreneur | Director of Awesome @meetmeme | mmm.beer.bacon | #PRSCamp Counselor | #smcmke board3,580 followers | Follow
Richard Natoli
VP of Account Mgmt at PC Helps Support. Interests in Sales, Service, and Business. (& Fishing) #UsGuys #ProfServ #B2BChat #Custserv Tweets are my own.3,557 followers | Follow
Wim Rampen
Customer driven Marketing & Service Innovation | Value Co-Creation | Guest Lecturer @sfcmnl | Manager @OHRA / Delta Lloyd | opinions are my own3,541 followers | Follow
CRelationshipMetrics
Don't buy software & add FTE; get our Managed Analytics Svcs: Customer Experience, Speech, Operational, Social, Desktop Activity; Academic design3,417 followers | Follow
Jeanne Bliss
Customer Crusader. President, CustomerBliss. Author, Chief Customer Officer and I Love You More Than My Dog3,295 followers | Follow
Daniel N. Calderon
A passionate restaurant leader at @BecksPrime. A pupil of @HiltonCollege, Ambassador for @ALaCarteGroup. All thoughts are my own, unfortunately. #Latism3,266 followers | Follow
Cathy McPhillips
restaurant + hospitality marketing | social marketing | digital & web strategy | #cleveland | @ohiou @scrippsjschool | spinning | #NoKidHungry advocate3,263 followers | Follow
The Foodie Team
Speaking Foodienese while connecting Foodies in assorted ways. Let's chat & bounce ideas! Won't bite unless you're food. @DanielNCalderon Tweets on this end!3,236 followers | Follow
Alexis Ceule
Social Media Mamapreneur-Chief Engagement Officer: Making ur brand social via word o mouse! I love me some @Train and I'll shoot u on MWII as KUfans20093,136 followers | Follow
Kelly Craft
An ounce of perception - a pound of obscure. Love the edgy dichotomy between risk taking and risk aversion. Collaboration Hornet's nest poker:E20,SCRM,BPM3,105 followers | Follow
David Polinchock
Dir, AT&T AdWorks Lab. Helping cos explore emerging tech & great experiences. Ex Disney character. Tweets represent my personal opinions.3,098 followers | Follow
BlakeLandau
smb growth consultant, storyteller, foodie, runner, dog person, champion for girls, motivator, fan of wit--sans hipster pants.2,947 followers | Follow
Kristina Evey
Customer Experience Queen, Customer Service Speaker & Trainer, Fitness Fanatic to balance Foodie, Wine, Chocolate & Coffee Lover, Wife, Mom,& Lover of Life.2,898 followers | Follow
Joyce Sullivan
#SocialMedia Strategy | #Financial Services | #Founder #CEO @SocMediaFin | http://about.me/joycemsullivan | great life w 4 rescued cats 2 kids 1 husband | NYC2,841 followers | Follow
Jaime Fitzgerald
Data to Dollars™ specialist w/ track record of doing it. Passionate about collaborating w/ others in this timely field, & using the methods to help non-profits!2,837 followers | Follow
Tabitha Dunn
Happily married - Mom of a lovely girl - Sr Director of Customer Insights for a SaaS (Citrix Online) - passionate about what I do and life!2,812 followers | Follow
Jody Padar
Tax Quickbooks CPA Adjunct Professor Sleeter Firm Partner Sage Networker Copanion Professional Speaker Accounting Today2,786 followers | Follow
Evan Hamilton
Community Manager @UserVoice in San Francisco, singer in the band @KickingTuesday. Love food, music, friends, sunlight, beer, bicycles.2,697 followers | Follow
Write The Company
A consumer humor blog that keeps companies honest, right down to the letter. Creative Consultant for customer service training, concepts, copy & correspondence.2,694 followers | Follow
Geoff Hardy
UK Contact centre consultant / expert - people / change management; interim manager- likes reading, cricketer, Sunderland supporter2,663 followers | Follow
Annette Franz
Tweet about #cxo, #voc, #custserv, #empexp, #mrx, #leadership. Also tweet at @cxjourney (http://cxjourney.blogspot.com/). Connect with me on LinkedIn.2,633 followers | Follow
Oisin Rogers
Dad. Captain of @shipwandsworth. Likes food and drinks. Does other stuff. Often talks shite. Has a poorly drawn cartoon head.2,592 followers | Follow
Melissa Sutherland
Forever learning how wine thrives in a social era. Brand creative. Runner. Dir of Marketing @67wine, buyer of Italian whites, sherry. Finding the buried bones.2,577 followers | Follow
Marcio Saito
My thoughts on Social Media at junction of Business&Technology. Companies: @CoffeeBeanTech (#socbiz), @Ledface (#crowdsourcing) - Connect: http://bit.ly/fCv3dx2,546 followers | Follow
Cache Advance
Lisa Breitenfeldt, CEO of Cache Advance, Inc. We provide geocaching info, education and gear in the easiest, friendliest and most responsive way!2,530 followers | Follow
Geoff Snyder
Network Facilitator, Leadership Blogger, Angel Investor, Serial Entrepreneur, Social Media Rascal, Health Nut, Acronym Lover. Wine Snob. #leadbiz #custserv2,521 followers | Follow
Mark Tamis
Parisian Dutchman with Enterprise 2.0 and BPM background. Social Business Strategist. Excited by potential of Social CRM as an organisational change agent!2,377 followers | Follow
Alan Berkson
I like to stir the pot. Often I make a mess, but sometimes I get soup. | @IntelligistGrp | I tweet about: bit.ly/alanberkson | bit.ly/berkson02,369 followers | Follow
Janet Oliver
Live by Chocolate, Coffee & Sleep - Employed by Fortune #7 (my opinions are my own) - Former CIA employee - UGA and UMD grad - 2nd home Hilton Head Island, SC2,313 followers | Follow
sera•bishop
Lover of words, progressive thinkers. SCAD Alum. My religion is kindness. There are a thousand ways to kneel and kiss the earth. -Rumi2,254 followers | Follow
MeetuSinghal
Social Media & Web strategist @33voices #inboundmarketing http://www.empireavenue.com/MEETU | https://www.fullyfollow.me/meetu2,244 followers | Follow
Andy Pritchard
President & CEO of ThoughtBurst, a strategic consulting firm specializing in Customer experience, Social media response, Contact center assessment, Social CRM2,198 followers | Follow
Jennifer Maldonado
LexisNexis Customer Exp Mgr, Smartly (writers' collective) blogger, sailing mom/photographer's wife/adoring Akita owner, karate student, telecommuter, believer2,196 followers | Follow
Alex Loach
Branding through Customer Service and Customer Management! Its a Priority, Not a Department, and I Eat and Sleep It! Help Me Help You!2,195 followers | Follow
LadyEleanorA
French Living in Norway.Writer/Blogger/Active Tweeter/Speaks&Writes 4 languages/Caring & Empathic/Influential/Creative/Has Lived in Africa/France/USA2,179 followers | Follow
Thomas Vander Wal
I work at the intersection of social interaction design (SxD) & Enterprise 2.0 (a block from Web 2.0) - Work account @infocloud. Open @openvanderwal2,139 followers | Follow
Greg Meyer
Customer Wow at @Salesforce + @Desk. Startup Marketing + Ideas. Photographer. Artist. Sports fan. Customer Experience. Connector. Tweets = mine.2,076 followers | Follow
Michael Pace
@ the intersection of Cust. Service, Social, BPM & Innovation. Service Executive Free Agent & BOD for @NECCF (views are my own), Mega-Dad, MovemberMan1,977 followers | Follow
Jeff Harbert
Co-chair of @ConvergeSouth for 2012. Love technology, space, entrepreneurship, indie media, leadership, & eliminating gatekeepers. Gearhead stuff @gearheadjeff.1,965 followers | Follow
Chrissann Ruehle
Results Oriented Organizational Development & Performance Management Professional. Strategic Planning, Learning & Development, Management Consulting, MBA, CPM1,888 followers | Follow
Mark Bernhardt
Experience Architect, Vision-as-a-Service (VaaS) || Career student/practitioner of how #custserv, #design, #pr, #sm & #web support #brand.1,886 followers | Follow
Becky Denniston
Love all things Social: Social Media, Social Selling, Social Networking & Marketing. Finishing my #MBA @CoB_SFState. Avid @SanJoseSharks fan.1,861 followers | Follow
Lance Martin
Pastor of Potential Church @PotentialSC launching Fall 2012 Lyman, SC Everyone has Potential!!1,827 followers | Follow
Richard Winter
Founder of @BRIGHTRIZE Controller for @colonienyc and @granelectrica Always trying to help small business. My tweets are my own!1,817 followers | Follow
United Linen
“All about linen, uniforms and the facility services products and services we provide. Updates by United Linen's Marketing Director, Scott Townsend.”1,779 followers | Follow
Harvest Solutions
CRM implementation partner for #Salesforce.com, #MSDynamics, @HubSpot and @Nimble. http://www.harvestsolutions.net/contact-us (877) 683-33131,754 followers | Follow
Zoë Geddes-Soltess
Prairie Girl. Foodie. Dog lover. Community Engagement @Radian6 with a focus on #CPG #Retail. Fan of bacon and all things social media. All opinions are my own.1,688 followers | Follow
Ian Jacobs
Principal analyst at Ovum; occasional devotee of the obscure; Twitter presence is my own1,626 followers | Follow
Tacamor Call Centers
Canadian outsourced call center offering great 24/7 nearshore customer service & technical support at low prices! We're the call center you've been looking for!1,620 followers | Follow
Fred Haladay
Senior Vice President & Chief Commercial Officer at Atlas Canada1,580 followers | Follow
Janet Jozefak
Always a WIP. Conversationalist in training, a skimmer of information, a lover of playing connect the dots and filling in other's blanks. Views are my own.1,551 followers | Follow
Rhonda Bennetto
VP Corp Comm at Great Panther Silver. Luv Cap Mrkts, Commodities, Economies & the Social Web. If Twitter was a house, I'd live in it.1,538 followers | Follow
Richard Kenny
We'll mostly talk contact centres here, with some UC and some general customer service. I work at Plantronics, but these thoughts are my own.1,502 followers | Follow
bart de craene
dad of 2 wonderful kids, husband to a fantastic wife, customer experience advocate, avid runner and bass player.1,499 followers | Follow
José Ramón Carvajal
Call Centers, Móviles-SMS, RedSoc, Mercadeo & Ventas, Gestión de cambio, Coaching, Aprendizaje, Ergononía y Eco-infraestructura. Caracas-Venezuela.1,476 followers | Follow
James Sorensen
Reader of great customer experiences, quality systems, process improvement, ISO, Green, Apple, leadership, #custserv1,433 followers | Follow
Emily Yellin
Journalist, Author -- Updated paperback: Your Call Is (Not That) Important to Us (Free Press, 2010), a journey to find the heart of customer service.1,431 followers | Follow
Shoppers' View
The industry #leader in #mystery #shopping, #secret #shopping, #customer #satisfaction #surveys, and #quality #assurance #testing and #reporting.1,410 followers | Follow
Paul Sevcik
Customer service. HR. Aviation. Teams. Community Manager. My co identifies great team players. How do YOU team?1,340 followers | Follow
micah solomon
Speaker, business author, consultant: Customer service, change, culture, branding, sales. Free chapter, video: customerserviceguru.com micah@micahsolomon.com1,338 followers | Follow
Glenn Ross
Interested in CRM, fighting cancer, Toastmasters, organic gardening, puns, voluntarism, reading biz and fiction, history, futuring, barbecue, wine, and more.1,310 followers | Follow
Chris Zane
Founder & Pres @ZanesCycles | Author, Reinventing the Wheel: The science of creating lifetime customers | #CustServ Obsessed | Mentor @theYEC | Speaker1,283 followers | Follow
Greg Ortbach
Leader of @webAssistca SM/Web/Apps dev firm in #LdnOnt #CustServ advocate, Musician, Son, Brother, Husband & Dad to 2 awesome kids. #UsGuys #coffeecrew1,276 followers | Follow
Taylor Ellwood
Holistic Business Coach who believes that true success is found when your business is successful and your life is happy.1,276 followers | Follow
Aimee Lucas
A fan of sports, sunshine, exceptional customer experiences and marathoning to find a cure1,266 followers | Follow
Leigh Barnes
Community Manager @PeregrineSpirit @GeckosTales. Lover of my beard, sport, Travel, Archie the wonder pup, Lego & cans of solo.1,250 followers | Follow
Megan Sweeney
I make videos. Director of Video Production at @TechStars & co-founder of the music show @TheWindowSeat My best friends are my husband & son.1,246 followers | Follow
Gregg McMullen
Technical Strategist @ Salesforce Radian6 - Contact Center Tech, Mobile, Social, IVR, Cust Care. Full-time MMA Fan, Part-time MMA Fighter, ideas are my own1,242 followers | Follow
Claudia Jackson
Editor Florida Quality News, hc consultant, strategist. Love mktg, SoMe, learning! Seeker of possibilities. I take joy in exceeding expectations. Personal site1,237 followers | Follow
SOCAP International
The Professional Association for customer care professionals, representing 2,000+ members from 700+ companies.1,237 followers | Follow
Toby Metcalf
Community management team @ OnForce, Social Networker, Father, Kitchen Master, Hockey Coach and Storyteller. This is my personal page & the Tweets are mine.1,226 followers | Follow
Carolyn Ray
Enthusiastic event planner, passionate about great customer service, lover of all things communication and leadership.1,162 followers | Follow
Brad Lindemann
Marketing ROI & Consumer Engagement Expert. Focus on results, don't sweat the small stuff. Each day we get to choose our attitude, commitment, desire, & effort.1,155 followers | Follow
Abe Cortes
HR Professional w/ strategic planning/retention/recruitment, EE Relation n project mgnt exp. G+ http://ow.ly/8z9nq Opinions are my own #FFCHEER #Runnerd #RunChi1,128 followers | Follow
Russell Smith
Russell Smith is a User Experience Designer with Salesforce Radian6 located in Saint John, NB. Views = My Own1,118 followers | Follow
Thomas Wieberneit
CRM development and consulting with 15+ years of experience, working on social CRM aka CRM 2.0, www.socialmeetscrm.com, husband, father, Kiwi by choice1,073 followers | Follow
Brad Cleveland
Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus- help executives reshape services.1,032 followers | Follow
Kay Whitaker
Passionate leader, author, friend, wife, mother to two mini schnauzers, entrepreneur, and visionary. Looking forward to engaging on Twitter.1,015 followers | Follow
Natasha Gabriel
Prod mktg professional wth unmatched energy, initiative & tenacity balanced wth creativity & attention 2 detail MBA Mktg http://bit.ly/NDGTwylah [Hashtag #cXo]962 followers | Follow
sumner musolf
9-5 is in marketing & customer service. I like to read & write, to pretend & strategize. Love getting a sincere thank you. And my family. #usguys Jester.954 followers | Follow
Courtney Lane Maki
Geek Chic. The Maki half of www.MiaAndMaki.com: Fashion & Style for Everyone Else. Social Media/Digital Marketing941 followers | Follow
Lori Jo Vest
Author of Who's Your Gladys? best-selling Customer Service book. Social media fanatic. TV production expert. Loving life.936 followers | Follow
Sonia Farace
Active, persistent, continually striving to achieve highest standards of excellence. Interests: New Ideas, Innovation & topics that stimulate the brain.870 followers | Follow
Rachel Miller
#custserv advocate @ImpactLearning. #socbiz hustler @CooeeMedia. I organize the universe and make things pretty.858 followers | Follow
KANA Software
KANA lets you take total control over customer journeys, so you can take care of your customers and your brand. Our blog: http://blog.kana.com/851 followers | Follow
Andrea Michaud-Frost
MRX, PMP, Custom Development @ Itracks; addicted to my dogs, travel, wine and shoes. soon to be mama!838 followers | Follow
Mikayla Smith
At work: Deposit Operations Supervisor (Bangor Savings Bank). At home: Wife of @kylesmith207, mumma to @lillyxgirl, and avid reader. #usguys820 followers | Follow
Jackie McClure-Costa
Client Services Exec at Distributech Inc. - Love what I do & work with a great team. Married & have 2 beautiful girls that keep me very busy!747 followers | Follow
Retha Fernandez
Musings from an I.T. wife & mom. I love, laugh, eat, lead, follow, consume, share and live. Tweeting Long Island fun stuff from @solinyevents725 followers | Follow
Andrew McFarland
Passionate about Customer Experience... Not a Cost, but a business INVESTMENT with real RETURNS!673 followers | Follow
Corey Ganser
CEO of Collective Fruitions, Inc., creator of @supportawards, Customer Experience Manager @MindTouch, and Serial Entrepreneur living in San Diego.637 followers | Follow
Anwar Haddad
Customer Service Manager @Aramex, Proud Dad, Passionate to help people be the very best they can be, Social Change, Scuba Diving, Basketball, ...636 followers | Follow
Randy Hamilton
beRelevant is a Social CRM collaboration platform for customer co-innovated products, improved acquisition & retention, improved loyalty, and word-of-mouth.623 followers | Follow
Andrea Myers
Account Executive for Salesforce Radian6. Lover of wine, fine dining, cooking, travel and exploration!616 followers | Follow
Tim McDougall
A Dreamer and GenY Entrepreneur. Online Strategy Manager at DC Strategy and passionate about Customer Engagement.604 followers | Follow
Troy Lucas
Specialty Coffee Micro-Roasters providing exquisite coffee freshly-roasted per order572 followers | Follow
Sarah Meenach
Miami U grad, customer service professional, dog owner/lover, wife, Steelers fan, #48 (Go Jimmie!), BUCKEYE!568 followers | Follow
Bren Boddy
Creator of the Super Help Desk. Motorcycle rider, Voice Over Artist & Disneyland Diva! Tweets by me are mine and do not represent my company.471 followers | Follow
Wendi Eiland
food, wine, movies, pubs, funny stuff, small business, community & customer service, entrepreneurs, bed, Packers, Ducks, zombies. Insurance Ambassador.467 followers | Follow
Alison Mackie
Prone to long periods of hibernation. Covert ops at singley+mackie. Grad school. Run a laundromat & band-aid dispensary at home. Got my eye on the ball(s)444 followers | Follow
Bob Chieppa
Digital Care for AT&T Business Customers (my opinions are my own). Meeting our customers in their preferred Digital/Social channels.438 followers | Follow
Jessica Payne
“Always have faith in God, Yourself and the Cowboys.” - Eddie Sutton. | I'm an Orange-bleeding, tap dancing, social media marketer. Oh, and my views are my own.421 followers | Follow
karinahowell
Analyst/writer covering Social Business, Collaboration and Customer Experience411 followers | Follow
Tracey Mustacchio
Over 20 years of experience in marketing, business development & product management. Passionate about information & its impact on marketing, sales & the CXp.385 followers | Follow
Lori Angalich
Technology marketer, nature lover, wildlife artist, food and wine enthusiast, and music aficionado371 followers | Follow
Datasquirt Limited
Datasquirt (ASX: DSQ) supplies CONTACT™, an award-winning, multi-channel (SMS, Email, Social Media, Fax & Web-chat) communication solution for contact centres.356 followers | Follow
Karyn Dupree
Your Quirky, offbeat & sometimes geeky Quality Chick that is constantly bringing #CustServ & #CCTR knowledge to you! I may be listening... My tweets are my own345 followers | Follow
Jodie Monger
President of Customer Relationship Metrics and a pioneer in customer satisfaction research for the contact center industry.335 followers | Follow
Mark Bernhardt
I like slow food & fast friends. I take vivid photos & give great hugs. I make a living in marketing but my life's work is life, itself: mine and those I meet.301 followers | Follow
Matt Conlon
I.T. Guy, Stick-Figure-Cartoonist behind the Web Comic Stick I.T. Check it out at MattConlon.com!299 followers | Follow
Valerie Scheder
Executive Director of AT&T Business Customer Care - Social Media & Digital Care. Mom of 3. Competitive Pro/Am Ballroom Dance. (Views posted are my own)295 followers | Follow
Annie Walworth
Communications Specialist @rosettastone @RosettaSuccess. Billiken Alum. French learner. Traveler. Novice jewelry maker. Music and fashion lover. Tweets my own.280 followers | Follow
Marie Clark
Lifelong learner, people builder, passionate about life, slow but determined athlete, love the outdoors. http://www.linkedin.com/in/mariemclark262 followers | Follow
Michael J Nunes
Perpetual Student of Mistakes....Dad, True Companion, Brother, Friend, and Pet Owner...bug geek working in the South Shore area for Terminix: That's Me.261 followers | Follow
Steven Permuy
Passionate about Music, Chocolate, Wine, Geopolitics, Koryu, EMS, Database Marketing, CRM, Analytics & Customer Engagement, and Perusing.251 followers | Follow
Telerx_Marketing
Strategic outsource partner providing world class customer care focused on building brand loyalty and achieving bottom line results by optimizing relationships.250 followers | Follow
William Samuels
Call center outsourcing-telesales consultant, tennis community organizer, RIT alum, fisherman and great dad.248 followers | Follow
Philippe Abezis
My Passion: Improve, Inspire, Establish and Analyze. Customer Service Analyst open to new opportunities and challenges.241 followers | Follow
Susan Sauter
Wife, Mother and passionate about Technology, Customer Experience & Opera212 followers | Follow
Katie Valentino
Freelance writer, clinical counselor, trying to make a living doing what I love209 followers | Follow
Ozgur Gemici
Customer Services Project Manager @Avea. The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of AVEA.192 followers | Follow
Wendy Taylor
Wendy Taylor is a master networker, a business consultant, a senior executive, and a guest lecturer in the MBA program of University of San Francisco.150 followers | Follow
Roy Atkinson
This account is for the #custserv chat on Tuesdays *only*, and is inactive at all other times. Follow @RoyAtkinson for tweets. Thank you!142 followers | Follow
Steve DeLabio
Multi-channel marketer focusing on emerging channels working in the lifesciences sector. Woodcrafter and avid cyclist.74 followers | Follow
Jennifer Collins
64 followers | Follow
Spencer M. Geren II
Father of two, Husband of one. No wait... Ok. That's right. Analytics & BI a passion. Last of the true information evangelists.17 followers | Follow
Michael Ludwig
#CustServ Specialist @Lexus. Love to travel, watch baseball, & shoot photography. I try to stay current with technology & anything Auto. Known as funny @ times14 followers | Follow
